GOTAFE (Northern Victoria Institute of TAFE)
2 years (full-time) or 2 years (part-time)
Become a qualified community services professional with specialised skills in case management, program coordination, and person-centred support. This 2-year diploma prepares you to work autonomously with individuals, groups, and communities across government and non-government organisations.
Applicants must be at least 18 years old before commencing placement. You'll need to complete a Basic Key Skills Builder (BKSB) online test to demonstrate required literacy and numeracy levels, and undertake a Pre-training Review interview. Before placement, you must obtain a Working With Children Check (Volunteer), recent National Police Check with no disclosable outcomes, and NDIS Screening credentials. Psychological and emotional resilience is essential, with at least 12 months recovery/stability recommended for those with lived experience of mental health, substance use, or family violence. You'll need a laptop/computer with internet access and access to a digital camera or video camera.
The course comprises 20 units: 12 core and 8 elective. Core units include: Assess co-existing needs, Develop and implement service programs, Recognise and respond to crisis situations, Facilitate and review case management, Analyse impacts of sociological factors, Recognise and respond to domestic and family violence, Work with diverse people, Promote Aboriginal and Torres Strait Islander cultural safety, Manage legal and ethical compliance, Facilitate workplace debriefing, Reflect on and improve professional practice, and Maintain work health and safety. Elective units cover counselling relationships, goal-directed planning, case management implementation, complex case coordination, advanced assessments, service planning analysis, trauma-informed care, and support for people experiencing homelessness.
GOTAFE is a government-accredited Registered Training Organisation (RTO 3094) with national recognition. The provider offers comprehensive student support services including learning support, counselling, disability support, and a dedicated Koorie Unit for culturally safe learning. GOTAFE delivers flexible study options (full-time and part-time, on-campus and workplace-based) and provides practical placement coordination through Community Work Australia accreditation requirements, ensuring quality vocational training.
Graduates may pursue roles as Community Services Workers, Case Managers, Family Support Workers, Community Development Officers, or Program Coordinators. These positions involve supporting individuals and communities through tailored services, advocacy, and program management across government agencies, non-government organisations, charitable organisations, community health centres, educational institutions, residential care facilities, rehabilitation centres, and youth centres. Further study options include the Advanced Diploma of Community Sector Management or Bachelor's degrees in Social Work, Counselling, or related fields.
Qualification
Course fee
Start date
You will be redirected to the training provider to enquire directly. Workinitiatives is not the course or training provider. We aggregate and list courses only.