North Metropolitan TAFE
3 Semesters
Become a hospitality manager with practical skills in financial management, staff leadership, and customer service. This diploma prepares you for roles as a restaurant, functions, or front office manager with hands-on training in real hospitality venues.
You must be a school leaver with completion of WACE General or ATAR (minimum C grades) or equivalent, or a non-school leaver with Certificate III qualification or equivalent. Prior study within the hospitality industry will be considered during application. You should be able to work in fast-paced, high-pressure situations, demonstrate strong decision-making skills, be flexible and resourceful, and enjoy working with people.
The course covers essential hospitality management topics including financial management and budget preparation, regulatory compliance and legal risk management, staff rostering and people management, stock purchasing and control, delivering quality customer service, managing workplace conflict, work health and safety practices, emotional intelligence development, diversity and inclusion leadership, and food and beverage service operations. You'll also learn responsible service of alcohol, bar operations, espresso coffee preparation, table service, food and beverage matching, and conduct product tastings. Practical training includes two service shifts per week in Stage 1, one evening shift per week in Stage 2, and ongoing workplace placement throughout the semester.
North Metropolitan TAFE is a leading vocational education provider in Western Australia with specialized training facilities and real-world learning environments. NMTAFE offers hands-on experience in its public à la carte training restaurant and café, providing authentic hospitality management experience. The institution has established university pathways, allowing diploma graduates to gain advanced standing in undergraduate hospitality and tourism management degrees at all WA universities, with potential credit for up to 8 units equivalent to one year of university study.
Upon completion, you can pursue careers as a Restaurant Manager, Bar Manager, or Catering Operations Manager. The diploma qualifies you for entry into undergraduate degrees at all WA universities, with potential advanced standing in Hospitality and Tourism Management or Commerce degrees specializing in Management or Hospitality and Tourism Management. The qualification opens pathways to senior management roles across hospitality venues, event management companies, and hospitality organizations globally.
Course fee
Start date
You will be redirected to the training provider to enquire directly. Workinitiatives is not the course or training provider. We aggregate and list courses only.