TAFE SA
18 months
Become a hospitality leader with this Diploma in Hospitality Management. Learn people management, financial budgeting, customer service excellence, and business operations at TAFE SA's world-class Regency International Centre. Perfect for those aspiring to manage venues, functions teams, or catering businesses.
Applicants must complete a Language, Literacy, Numeracy and Digital Assessment (LLND). Strong skills in Office 365 and computing are required. Good communication, interpersonal, and numeracy skills are essential. A focus on customer service and ability to engage with diverse people is needed. Students under 18 cannot participate in alcoholic beverage tastings. Attendance at both on-campus and online classes is mandatory, with full-time students attending 2-5 days per week from 9:00am to 5:30pm.
The Diploma comprises 11 core units and 17 elective units covering: Customer Service Management (developing and enhancing customer service practices), Business Operations (establishing relationships, monitoring operations, rostering staff), Leadership and People Management (leading teams, managing conflict, coaching), Financial Management (budgeting, financial interpretation, spreadsheet design), Legal and Compliance (identifying legal risks, work health and safety), and Hospitality Specializations (bar operations, beverage service, food service, event management, wine knowledge, responsible service of alcohol). Practical components include food safety, table service, room service, and on-site event operations.
TAFE SA is a leading vocational education provider in South Australia with extensive hospitality industry expertise. The Regency International Centre is a specially-designed, world-class hospitality training facility offering hands-on learning in authentic hospitality environments. With 90% graduate satisfaction rates and 87% recommending their training (2023 NCVER data), TAFE SA combines experienced lecturers with practical, industry-relevant curriculum. The provider's strong industry connections and placement opportunities ensure students gain real-world experience.
Graduates can pursue diverse hospitality management careers including Assistant Manager, Banquet or Function Manager, Chef de Cuisine, Chef Patissier, Kitchen Manager, Motel Manager, Restaurant Manager, Sous Chef, and Unit Manager (Catering Operations). The qualification opens doors to leadership positions across hotels, restaurants, catering companies, event venues, and hospitality businesses. With qualified hospitality professionals in high demand, this diploma provides a pathway to advance your career and take on greater responsibility in the hospitality industry.
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