TAFE NSW
1 day
An advanced professional development course for Responsible Gambling Officers and hospitality venue staff to identify gambling harm, manage risky behaviour, and reduce harm in gaming environments. Ideal for those seeking licensing and certification in responsible gambling practices.
Applicants must have successfully completed the Responsible Conduct of Gambling course (900-81225) as evidenced by a transcript or certificate, and hold a NSW competency card with RCG endorsement. Experience working in a venue where poker machines are in operation and good communication skills are recommended to be well-prepared for this advanced course.
The course covers advanced responsible conduct of gambling practices through a single core unit: Advanced Responsible Conduct of Gambling (800-001291A). This unit builds on foundational knowledge to develop expertise in identifying and managing gambling-related harm. Content focuses on recognising at-risk patrons, understanding concerning gambling behaviours, managing complex situations, delivering support services, and facilitating self-exclusion processes within hospitality venues.
TAFE NSW is a leading registered training organisation (RTO 90003) with extensive experience delivering hospitality and professional development courses. The institution provides comprehensive support services including disability support, language and literacy assistance, careers counselling, and flexible study options. TAFE NSW recognises prior learning and experience, enabling faster qualification pathways, and offers industry-aligned training designed to meet local community needs and licensing requirements.
Graduates progress to roles as Responsible Gambling Officers in hotels, clubs, and casinos, or advance to gaming attendant and gaming supervisor positions. The course provides a pathway to further hospitality qualifications including Certificate II in Hospitality, Certificate III in Hospitality, and Diploma of Hospitality Management. Completion also supports professional licensing and certification requirements in the gaming and hospitality industry.
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