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We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

© 2026 Philled Pty Ltd, trading as Workinitiatives. All rights reserved.

We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

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All coursesHospitality & Tourism courses

Certificate II in Hospitality

Box Hill Institute

|

2 years

In a nutshell

This practical 2-year part-time hospitality course equips secondary school students with front-of-house skills including food and beverage service, barista training, and customer interaction. It's ideal for students who enjoy hands-on learning and want to develop transferable life skills for hospitality employment.

What you'll need to get in

This course is exclusively for secondary school students in years 10, 11, and 12 completing their studies as part of the Victorian Dual Sector School (VDSS) program. Students must maintain high attendance levels to successfully complete required units. No prior hospitality experience is necessary. Uniform requirements include closed shoes, black business pants or trousers, and a plain black polo shirt for both years of study.

Subject breakdown

Year 1 covers foundational hospitality competencies: food safety and hygienic practices (15 hours), safe work practices (12 hours), stock receiving and storage (20 hours), hospitality industry knowledge (25 hours), teamwork and collaboration (40 hours), customer interaction (20 hours), social and cultural sensitivity (20 hours), and espresso coffee preparation and service (30 hours). Year 2 builds advanced skills: non-alcoholic beverage preparation (20 hours), food and beverage service (80 hours), food advice provision (40 hours), financial transaction processing (25 hours), and bar area cleaning and maintenance (15 hours). All units are delivered and assessed within their respective year only.

Why this provider?

Box Hill Institute is a government-accredited training provider with over 100 years of educational excellence and national recognition. The institute delivers competency-based learning aligned with the Australian Qualification Framework (AQF) Level 2, ensuring students receive industry-recognized qualifications. With multiple campus locations and structured VDSS program delivery, Box Hill Institute provides accessible, practical hospitality training that prepares students for real-world employment while supporting their secondary school studies.

Where will this course take you?

Upon successful completion, graduates can pursue entry-level hospitality positions including Bar Attendant, Cafe Attendant, Catering Assistant, Food and Beverage Attendant, Front Office Assistant, Customer Service Representative, and Salesperson roles. The qualification provides a pathway to further study, including progression to Certificate III in Hospitality (SIT30622) or the Bachelor of Hospitality Management (BHM02). The practical skills and industry knowledge gained position graduates for part-time and full-time employment in hospitality venues, cafes, bars, catering services, and customer-facing roles.

Overview

Provider

Box Hill Institute

Study mode

Classroom Based

Location

Box Hill, Lilydale Campus, Australia

Qualification

Certificate II

Course fee

Free

Start date

February 2026

Find out if this course is right for you

You will be redirected to the training provider to enquire directly. Workinitiatives is not the course or training provider. We aggregate and list courses only.

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