TAFE Queensland
6 months
Launch your hospitality career with this Certificate II that teaches essential skills for entry-level positions in bars, cafés, and catering. Perfect for those seeking hands-on training in customer service, food safety, and workplace practices in a thriving industry with strong job growth.
Entry requirements include being at least 15 years old and having completed Year 10 or equivalent. No prior hospitality experience is necessary. Basic English language proficiency is required to understand workplace instructions and communicate with customers and colleagues. Students should be physically capable of standing for extended periods and working in fast-paced environments. For TAFE at School pathway, you must be a Year 11 or 12 student enrolled at a participating high school.
The course comprises 6 core units and 6 elective units covering essential hospitality competencies. Core units include working effectively with others, sourcing hospitality industry information, providing effective hospitality service, interacting with customers, demonstrating social and cultural sensitivity, and participating in safe work practices. Elective units allow specialization in areas such as communication skills, food preparation (simple dishes and sandwiches), responsible alcohol service, bar area maintenance, beverage preparation (non-alcoholic and espresso coffee), food and beverage service, financial transaction processing, and food safety and hygiene practices. All units are delivered through a combination of classroom instruction, practical demonstrations, and hands-on experience in simulated hospitality environments.
TAFE Queensland is a leading vocational education provider with extensive industry partnerships including The Star, Marriott, Accor, and Hilton. Our teaching staff are experienced hospitality professionals actively involved in the industry, ensuring you learn current best practices and what employers actually seek. With multiple campus locations across Queensland and flexible study options including on-campus, hybrid, and TAFE at School pathways, TAFE Queensland provides accessible, quality hospitality training that directly prepares you for employment.
Upon completion, you'll be job-ready for entry-level hospitality positions in bars, cafés, restaurants, catering companies, and hotels. With over 200,000 job openings expected in hospitality over the next five years, employment prospects are strong. You can progress to Certificate III in Hospitality for advanced qualifications, or pursue supervisory and management roles as you gain experience. The skills learned—customer service, teamwork, and safety awareness—are transferable across hospitality and service industries, opening pathways to diverse career opportunities.
Course fee
Start date
You will be redirected to the training provider to enquire directly. Workinitiatives is not the course or training provider. We aggregate and list courses only.