Central Regional TAFE
2 Years
This Certificate III in Automotive Sales equips passionate automotive enthusiasts with essential sales, customer service, and product knowledge skills for customer-facing roles in the automotive industry. Ideal for those who enjoy connecting with people and want a nationally recognised qualification in automotive retail, parts, or service reception.
Entrance requirements vary by applicant type. School leavers need AQF OLNA or NAPLAN 9 Band 8, or C Grades in Year 10 English and Maths. Non-school leavers require Certificate I or II or equivalent qualifications. Year 12 minimum English and Maths is preferred. All students must undertake a pre-training Language, Literacy and Numeracy (LLN) assessment to identify current skills and support needs. Students under 18 require signed guardian consent. Each trainee must participate in a pre-enrolment induction with the lecturer to understand traineeship requirements.
Core units include responding to customer needs in automotive workplaces, following environmental and sustainability best practices, resolving routine workplace problems, adhering to safe working practices, processing customer complaints, selling and promoting automotive products and services, and complying with legal requirements. Elective units cover testing and replacing batteries, warehousing procedures, identifying automotive parts, determining used vehicle stock requirements, selecting and supplying parts, presenting products for sale, applying sales procedures, processing payments, providing vehicle technology information, controlling stock, and picking and processing orders. On-the-job learning is also completed under traineeship arrangements.
Central Regional TAFE is a recognised Registered Training Organisation (RTO Code: 52789) delivering industry-relevant qualifications across Western Australia's Midwest, Gascoyne, Wheatbelt, and Goldfields regions. The course has been developed through extensive industry engagement, ensuring training reflects current automotive sector demands. TAFE provides real-world training experience with access to professional insights from working industry practitioners, comprehensive student support services, and flexible study options including workplace-based learning.
Upon completion, you'll be qualified for customer-facing automotive roles including automotive sales consultant, parts interpreter, retail sales associate, and service reception specialist. Career pathways extend to supervisory positions in automotive retail, parts management, or service departments. The nationally recognised qualification provides a foundation for further study in automotive management or related business qualifications. For detailed job and career pathway information, visit Jobs and Skills WA.
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