TasTAFE
5 weeks
Tourism Sales Pro teaches you the essential skills to succeed in the tourism and hospitality industry, including sales techniques, customer service, and guest experience management. Perfect for people-oriented individuals ready to launch a dynamic career in hotels, travel, or tourism experiences.
There are no essential entry requirements for this course. However, you should be at least 16 years old to enrol at TasTAFE. Desirable attributes include a love for interacting with people, excellent communication skills, and the ability to think on your feet. While not required, access to a computer with reliable internet connection is recommended for online learning resources.
The course covers core units including: SITTTVL001 - Access and interpret product information, which teaches you to understand and communicate tourism products effectively; SITTTVL004 - Sell tourism products or services, focusing on sales techniques and customer engagement; and SITXCCS019 - Prepare quotations, developing your ability to create professional pricing proposals. Through practical, in-person instruction, you'll develop skills in handling sales conversations, managing customer interactions, multitasking in fast-paced environments, and providing exceptional guest experiences.
TasTAFE is Tasmania's leading vocational education provider with extensive industry connections and a commitment to practical, workplace-relevant training. With multiple campuses across Tasmania and dedicated student support services, TasTAFE ensures you receive quality instruction in a supportive environment. The institution's strong relationships with tourism and hospitality employers provide valuable networking opportunities and clear pathways for employment or further study.
Upon completion, you'll be well-positioned for entry-level roles in the tourism and hospitality industry. Career opportunities include Front Office Receptionist, Customer Service Representative, Travel Agent, and Reservations Agent. The Statement of Attainment provides a foundation for progression into Certificate II or Certificate III in Tourism qualifications, opening doors to supervisory and management positions. The skills you develop are highly transferable across the hospitality sector, including hotels, resorts, travel agencies, and tourism experience providers.
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