TasTAFE
24 months
Master hospitality management and supervisory skills to lead operations across diverse venues. This advanced diploma prepares experienced hospitality professionals for management roles through practical training in financial operations, staff leadership, customer service, and business planning.
Applicants must be at least 18 years of age and have completed Year 12 or equivalent qualification at Level 4 or above on the Australian Qualifications Framework. For international students, IELTS 6.0 overall with no band less than 5.0 or equivalent English proficiency is required. Successful completion of Certificate III in Hospitality Management is required. A language, literacy and numeracy assessment demonstrating competence at Exit Level 3 or above in the Australian Core Skills Framework may be required. Sound written and verbal communication skills and solid mathematical skills are desirable.
Core units cover organisational financial management, business plan development, quality customer service practices, budget preparation and monitoring, physical asset management, legal compliance and risk management, leading and managing diverse teams, staff recruitment and induction, performance monitoring, work operations management, business relationship development, marketing strategy implementation, and work health and safety systems. Elective units include business risk management, diversity and inclusion leadership, responsible service of alcohol, bar operations, coffee service, beverage and wine knowledge, table service, food advice, tourism product development, customer experience enhancement, financial interpretation, and food safety practices.
TasTAFE is Tasmania's leading vocational education and training provider with extensive industry connections and experienced hospitality educators. The institution offers flexible, workplace-integrated learning that combines practical on-the-job training with structured workshops and online support, ensuring students develop real-world management competencies. TasTAFE's recognition of prior learning processes and comprehensive student support services ensure personalized pathways to success in the hospitality industry.
Graduates are prepared for supervisory and management positions across the hospitality industry including roles as Hotel/Motel Manager, Operations Manager, Area Manager, Food and Beverage Manager, Front Office Manager, Head Housekeeper, Finance Manager, Director of Sales, and Recruitment Manager. The qualification provides pathways to leadership positions in hotels, restaurants, catering companies, event venues, and other hospitality establishments, with opportunities for career progression into senior management and business ownership.
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