University of Tasmania
10 hours
Learn the five-stage design thinking process to solve problems creatively and develop human-centred solutions. Perfect for professionals wanting to create customer-centric products, services and solutions across any industry or organisation.
This course is designed for professionals and individuals interested in creating customer-centric products, services and solutions. No prior experience with design thinking is required. Participants should have basic computer literacy to access online materials and complete self-directed learning activities.
The course covers the five core stages of the design thinking process: Empathise (understanding user needs and perspectives), Define (identifying and framing the problem), Ideate (generating creative solutions), Prototype (building tangible representations of ideas), and Test (validating solutions with users). Participants will learn practical methodologies, tools and templates applicable across industries and contexts.
The University of Tasmania delivers this course through a team of highly experienced educators, industry experts and skilled professional practitioners. The program has been informed by community and industry consultation and draws on contemporary principles and practices, ensuring relevant and practical learning outcomes.
Upon completion, graduates can apply design thinking methodologies to solve problems creatively in any professional setting. This skillset is valuable for product managers, business analysts, entrepreneurs, consultants, and innovation professionals seeking to develop human-centred solutions and drive organisational improvement across sectors.
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