Canberra Institute of Technology (CIT)
1 semester (16 weeks)
Gain foundational IT competencies across networking, programming, cyber awareness, and technical support. This Certificate III is ideal for aspiring IT professionals seeking entry-level positions in help desk, technical support, and ICT operations roles.
All students must complete the required Language, Literacy, Numeracy, and Digital skills (LLND) assessment prior to enrolment. Australian Core Skills Framework literacy levels of at least 3 across reading, writing, learning, and oral communication are recommended. Students must have a Unique Student Identifier (USI) to study any course at CIT. A device with camera and microphone accessibility and a 1TB hard drive or SSD card is required. No software or textbook purchases are necessary.
The course comprises 12 subjects: 6 core units and 6 electives. Core units include Develop and Extend Critical and Creative Thinking Skills, Securely Manage Personally Identifiable Information, Work in a Team, Identify IP Ethics and Privacy Policies in ICT Environments, Apply Introductory Programming Techniques, and Provide ICT Advice to Clients. Elective units cover Configure and Administer Network Operating Systems, Provide Basic System Administration, Connect Internal Hardware Components, Install and Test Network Protocols, Install Configure and Secure Small Office or Home Office Networks, and Identify and Use Industry Specific Technologies. The course utilizes Cisco Academy standards with progressive scaffolding through weekly practical exercises and topic-based checkpoints.
CIT is a recognized Registered Training Organization (RTO Code 0101) with CRICOS accreditation, offering industry-aligned qualifications. The course integrates Cisco learning platform and practical virtual lab activities, providing students with hands-on experience and the opportunity to pursue industry-recognized CCNA certification. CIT's commitment to regular course updates ensures alignment with current industry needs and maximizes employment opportunities for graduates.
Upon completion, graduates are equipped for entry-level positions in ICT support and technical roles. Likely job outcomes include Help Desk Assistant/Officer, ICT Operations Support, ICT User Support, PC Support, and Technical Support positions. The optional CCNA certification enhances employability and technical credentials, opening pathways to advanced networking and systems administration roles. Skills in animation, cloud computing, cyber awareness, digital media, networking, programming, systems, and web development position graduates for diverse IT career opportunities.
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