Sureway Skills Training
12 months
Develop practical hospitality skills and industry knowledge to work confidently in restaurants, hotels, cafés, and food and beverage services. This 12-month qualification prepares you for diverse hospitality roles with hands-on experience and dedicated trainer support.
You must have a Unique Student Identifier (USI), which Sureway Skills Training can help you obtain. Basic digital skills are required, including ability to use email, internet, create and save documents, and access online learning platforms. Access to a computer or smart device with reliable internet connection is essential. If enrolling in work placement components, you may need to provide evidence of flu and COVID vaccinations for care industry placements.
The course comprises 6 core units and 9 elective units (15 total). Core units include: Source and use information on the hospitality industry, Work effectively in hospitality service, Provide service to customers, Show social and cultural sensitivity, Coach others in job skills, and Participate in safe work practices. Elective units cover topics such as food safety and hygienic practices, preparation and service of non-alcoholic beverages and espresso coffee, food and beverage service, workplace communication and teamwork, premises and equipment cleaning, simple dish preparation and presentation, product and service advice, and communication skills development.
Sureway Skills Training, established in 1991, is a diversified organisation committed to empowering people through job-ready skills and dedicated support. Each learner is paired with a dedicated facilitator providing one-on-one support from enrolment to completion. The provider offers nationally recognised qualifications with practical skills and industry knowledge that employers seek. Flexible learning schedules accommodate diverse needs, and government-subsidised funding options make training more affordable. With multiple delivery modes and locations across Australia, Sureway provides accessible, quality vocational education.
Upon completion, you'll be qualified for diverse hospitality roles across restaurants, hotels, motels, clubs, pubs, cafés, and coffee shops. Career opportunities include positions as baristas, food and beverage attendants, function attendants, and front desk receptionists. You may specialise in accommodation services or food and beverage management. The qualification provides a foundation for career progression within the hospitality industry and opens pathways to further qualifications and management roles.
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