Sureway Skills Training
12 months
Become a community services professional equipped to deliver person-centred care and support to individuals and communities. This nationally recognised qualification prepares you for meaningful roles in community development, case management, and wellbeing programs across Australia.
No licensing or certification requirements apply. However, you will be required to present a clear police check to fulfil work experience requirements. A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia. You must have basic digital skills including the ability to use email, internet, create and save documents, and access online learning platforms. A reliable computer or smart device with internet connection is required. Participants must be actively employed in Community Services or Health industries to access essential documentation and complete required observations.
The Certificate III in Community Services comprises 12 units total: 5 core units and 7 elective units. Core units include: Respond to Client Needs, Communicate and Work in Health or Community Services, Work with Diverse People, Follow Safe Work Practices for Client Care, and Manage Personal Stressors in the Work Environment. Elective units cover topics such as Organising Personal Work Priorities and Development, Using Digital Technologies to Communicate, Securely Managing Personally Identifiable Information, Working Within a Community Development Framework, Facilitating Client Interests and Rights, Facilitating Responsible Behaviour, and Providing First Point of Contact. All electives chosen must contribute to a valid, industry-supported vocational outcome.
Sureway Skills Training is an established RTO (RTO Number 91058) with over 30 years of experience, founded in 1991. The organisation provides dedicated one-on-one support from enrolment to completion with direct access to facilitators. They offer nationally recognised qualifications with practical, job-ready skills that employers seek. Flexible study options accommodate working professionals, with the ability to enrol anytime throughout the year and adjust training plans as needed. Government-supported funding opportunities help make training more affordable.
Graduates of the Certificate III in Community Services are prepared for meaningful careers supporting vulnerable populations across Australia. Career pathways include Community Development Worker roles focused on building community capacity and social change, Service Assessment Coordinator positions evaluating client needs and coordinating support services, and Youth Case Worker roles providing guidance and support to young people. Many graduates progress to further qualifications such as the Certificate IV in Community Services or Diploma of Community Services, opening doors to supervisory and management positions. The qualification provides a foundation for working in aged care, disability support, mental health services, youth services, and community development organisations.
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