Sureway Skills Training
24 months
Gain a nationally recognised Certificate IV in Mental Health and develop skills to support people with mental illness in recovery-focused, community-based roles. This flexible qualification is ideal for those committed to making a meaningful difference in mental health support services.
You must be working in the industry with a defined case management role and present a clear police check. A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia. While there are no formal prerequisites, prior experience in community services, health, or support work is advantageous. A genuine interest in supporting people living with mental illness is essential. You'll need basic digital skills including email, internet use, document creation, and ability to access online learning platforms. A computer or laptop with reliable internet access, webcam, and microphone are required.
The course comprises 11 core units and 4 elective units covering essential mental health support competencies. Core units include: Working with diverse people, promoting Aboriginal and Torres Strait Islander cultural safety, working legally and ethically, establishing self-directed recovery relationships, promoting recovery-oriented mental health services, working collaboratively with care networks, providing services to people with co-existing mental health and substance use issues, working effectively in trauma-informed care, promoting and facilitating self-advocacy, assessing and promoting social, emotional and physical wellbeing, and participating in workplace health and safety. Elective units may include recognising and responding to crisis situations, facilitating responsible behaviour, facilitating client interests and rights, and using communication to build relationships.
Sureway Skills Training is an established RTO (91058) with over 30 years of experience, founded in 1991 and now operating nationally across Australia. The provider offers dedicated one-on-one support from enrolment to completion, flexible study options that fit your life, access to government-subsidised funding to reduce costs, and nationally recognised qualifications with practical, job-ready skills valued by employers. Their integrated approach combines online learning with real-world work placements, ensuring you gain both theoretical knowledge and hands-on experience.
Graduates can pursue rewarding careers as mental health support workers, community support workers, rehabilitation workers, or residential services workers across diverse settings. Career opportunities exist in community organisations, non-government agencies, respite care facilities, rehabilitation programmes, and employment support services. The qualification opens pathways to roles such as case manager, employee trainer, and senior support worker, with potential for career progression into management and specialised mental health positions.
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