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© 2026 Philled Pty Ltd, trading as Workinitiatives. All rights reserved.

We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

© 2026 Philled Pty Ltd, trading as Workinitiatives. All rights reserved.

We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

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All coursesHealth & Wellbeing courses

Certificate III in Individual Support CHC33021

Sureway Skills Training

|

12 months

In a nutshell

Gain industry-recognised skills in person-centred care for disability, aged care, and community support roles. This 12-month qualification combines online learning with 120 hours of mandatory workplace experience, preparing you for meaningful careers supporting vulnerable populations.

What you'll need to get in

Applicants must be actively employed or about to commence employment in community services, health, disability support, or aged care industries. A clear police check is mandatory, and NDIS private providers must comply with worker screening requirements. Basic digital skills are essential, including ability to use email, internet, create and upload documents, and access online learning platforms. A computer or smart device with reliable internet connection is required. Participants must obtain a Unique Student Identifier (USI) before enrolment. Language, Literacy and Numeracy (LLN) testing is required for full qualifications.

Subject breakdown

The course comprises 9 core units and 6 elective units covering essential competencies. Core units include: Communicate and work in health or community services, Work with diverse people, Work legally and ethically, Support independence and wellbeing, Follow safe work practices for direct client care, Provide individualised support, Facilitate empowerment of people receiving support, Recognise healthy body systems, and Apply basic principles of infection prevention and control. Elective units (suggested by Sureway) include: Work with people with mental health issues, Work effectively in aged care, Support relationships with carers and family, Follow established person-centred behaviour supports, Support community participation and social inclusion, and Work effectively in disability support. All electives must contribute to valid, industry-supported vocational outcomes.

Why this provider?

Sureway Skills Training is an established RTO (91058) with over 30 years of experience, founded in 1991. The provider offers dedicated one-on-one support from enrolment to completion with direct access to facilitators. Sureway provides flexible, self-paced learning that fits individual schedules, government-subsidised funding options to reduce costs, and practical work placement assistance. The organisation is committed to empowering individuals through job-ready skills and has a strong track record of student success with positive testimonials from graduates.

Where will this course take you?

Graduates can pursue rewarding careers in disability support services, aged care facilities, community health organisations, and residential care settings. The qualification opens pathways to roles such as Disability Services Worker, Personal Care Giver, Respite Care Worker, and Accommodation Support Worker. Many graduates progress to further qualifications including Certificate IV in Disability Support, Certificate IV in Aged Support, or Certificate IV in Mental Health. The skills developed enable meaningful work supporting vulnerable populations while building a foundation for career advancement in the community services and health sectors.

Overview

Provider

Sureway Skills Training

Study mode

Online and Distance Learning with blended components

Location

Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

Qualification

Certificate III in Individual Support

Course fee

$5,200

Start date

Start Anytime

Find out if this course is right for you

You will be redirected to the training provider to enquire directly. Workinitiatives is not the course or training provider. We aggregate and list courses only.

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