Sureway Skills Training
24 months
The Certificate IV in Community Services is a nationally recognised qualification designed for individuals who want to support and advocate for people in community settings. This course equips you with practical skills in person-centred care, communication, and case management to work independently or lead teams in community service roles.
To undertake this course, you must present a clear police check. A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia. You'll need basic digital skills including the ability to use email, internet, create and save documents, and access online learning platforms. A computer or smart device with reliable internet connection is required. You must be actively employed in Community Services or Health industries to access essential documentation and complete required observations. You should be at least 15 years old and an Australian citizen, New Zealand citizen, Australian permanent resident, or Australian permanent humanitarian visa holder.
The Certificate IV in Community Services comprises 15 units total: 7 core units and 8 elective units. Core units include: Facilitate the interests and rights of clients, Use communication to build relationships, Recognised and respond appropriately to domestic and family violence, Work with diverse people, Work legally and ethically, Develop and maintain networks and collaborative partnerships, and Follow safe work practices for direct client care. Elective units cover topics such as facilitating responsible behaviour, responding to behaviours of concern, promoting Aboriginal and Torres Strait Islander cultural safety, providing first point of contact, working with people with mental health issues, facilitating individual service planning and delivery, responding to client needs, and managing personal stressors in the work environment.
Sureway Skills Training is an established provider with over 30 years of experience, founded in 1991 in Wagga Wagga, NSW. The organisation is committed to empowering individuals through job-ready skills and dedicated support. Each learner is paired with a dedicated facilitator providing one-on-one support from enrolment to completion. SST offers nationally recognised qualifications with practical, industry-relevant knowledge that employers seek. The provider delivers flexible, blended learning options and provides access to government-subsidised funding to make training more affordable.
Graduates of the Certificate IV in Community Services can pursue rewarding roles such as Community Service Consultant, Community Service Adviser, Service Assessment Coordinator, and Case Manager. This qualification opens doors to further study in community and social services, including pathways to Bachelor of Social Work programs. The skills and knowledge gained enable you to work independently or in leadership positions within community-based projects and services, supporting vulnerable populations and making a meaningful impact in your community.
Qualification
Course fee
Start date
You will be redirected to the training provider to enquire directly. Workinitiatives is not the course or training provider. We aggregate and list courses only.