Sureway Skills Training
12 months
Gain foundational digital and technology skills for workplace entry through this industry-recognised qualification. Perfect for those seeking to develop IT competencies in operating systems, software applications, and digital media technologies to launch a career in technology support roles.
Generally, there are no formal entry requirements. However, basic literacy and numeracy skills are recommended. A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia. Access to a computer with internet connectivity is essential for online learning. Students must have basic digital skills including ability to use email, internet, create and save documents, and access online learning platforms.
The course comprises 6 core units and 6 elective units totalling 12 units. Core units include: Contribute to health and safety of self and others, Participate in sustainable work practices, Use digital technologies to communicate in work environment, Use computer operating systems and hardware, Operate application software packages, and Operate digital media technology packages. Elective units include options such as Design and create basic organisational documents, Interact and resolve queries with ICT clients, Identify and use specific industry standard technologies, Develop solutions for basic ICT malfunctions and problems, Maintain integrity of ICT systems, and Maintain ICT equipment and replace consumables.
Sureway Skills Training is an established RTO (RTO Number 91058) with over 30 years of experience delivering quality vocational education. The provider offers dedicated support through paired facilitators providing one-on-one guidance from enrolment to completion. With flexible delivery options and government funding opportunities, Sureway makes quality IT training accessible and affordable across Australia.
Graduates can pursue entry-level roles in the technology sector including Software Support Worker, Hardware Support Worker, IT Assistant, Media Assistant, and Technology Support Worker positions. The qualification provides a foundation for career progression in IT support, technical assistance, and technology-related roles across various industries.
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