Sureway Skills Training
12 months
The Certificate II in Workplace Skills is an entry-level qualification that equips individuals with essential workplace competencies including communication, business operations, time management, and health and safety. Ideal for job seekers and those new to the workforce, this flexible online course provides industry-recognised credentials to launch your career.
Generally, there are no formal entry requirements for this course. However, basic literacy and numeracy skills are recommended to successfully complete the qualification. A Unique Student Identifier (USI) is mandatory for all students undertaking nationally recognised training in Australia. Access to a computer with reliable internet connectivity is essential for online learning. Students should have basic digital skills including the ability to use email, create and save documents, and access online learning platforms.
The course comprises 10 units total: 5 core units and 5 elective units. Core units cover: Apply Communication Skills (BSBCMM211), Work Effectively in Business Environments (BSBOPS201), Plan and Apply Time Management (BSBPEF202), Participate in Sustainable Work Practices (BSBSUS211), and Contribute to Health and Safety of Self and Others (BSBWHS211). Elective units may include Develop and Apply Thinking and Problem-Solving Skills, Use Business Software Applications, Use Digital Technologies to Communicate in a Work Environment, Deliver a Service to Customers, and Work Effectively with Others. All electives must contribute to a valid, industry-supported vocational outcome.
Sureway Skills Training is an established RTO (RTO Number 91058) with over 30 years of experience, founded in 1991. The provider offers dedicated one-on-one support from enrolment to completion with direct access to qualified training facilitators. They provide nationally recognised qualifications that equip students with practical, job-ready skills and industry knowledge that employers seek. Sureway offers flexible learning options, government-subsidised funding opportunities, and comprehensive student support services including work placements to build real-world experience.
Upon completion, graduates can pursue entry-level roles in business services including Administration Assistants, Front of Office positions, and other administrative roles. The qualification provides a foundation for career progression into supervisory or specialist administrative positions. Many graduates transition into full-time employment or use this credential as a pathway to further study in business, management, or specialised administrative fields. The skills developed support career advancement across various industries requiring administrative and operational competencies.
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