Canberra Institute of Technology (CIT)
15 weeks full time
Gain foundational business administration and digital literacy skills through hands-on training in a simulated workplace environment. Perfect for those seeking entry-level office assistant or administrative roles, with a clear pathway to further business qualifications.
Open entry is available for this course. However, it is recommended that you have Australian Core Skills Framework levels of at least 2 across reading, writing, learning, oral communication and numeracy skills to successfully complete the course. If you do not have this level, you can still enrol and seek support to improve your skills, or you may prefer to begin with a lower level course such as the Certificate II in Skills for Work and Vocational Pathways (FSK20119). You must have a Unique Student Identifier (USI) to study any course at CIT.
The course comprises 10 subjects total: 5 core units and a minimum of 1 elective from a selection of 4 options, with the ability to complete up to 2 additional electives. Core subjects include: Apply Communication Skills (BSBCMM211) covering workplace communication and information conveyance; Work Effectively in Business Environments (BSBOPS201) focusing on organisational standards and teamwork; Plan and Apply Time Management (BSBPEF202) addressing task organisation and performance feedback; Participate in Sustainable Work Practices (BSBSUS211) covering workplace sustainability; and Contribute to Health and Safety of Self and Others (BSBWHS211) addressing WHS policies and procedures. Elective options include: Develop and Apply Thinking and Problem Solving Skills (BSBCRT201), Operate Digital Devices (BSBTEC101), Research Using the Internet (BSBTEC203), Use Business Software Applications (BSBTEC201), Use Digital Technologies to Communicate (BSBTEC202), and Organise Personal Work Priorities (BSBPEF301).
Canberra Institute of Technology (CIT) is a leading registered training organisation (RTO Code 0101) with extensive experience in vocational education. CIT offers flexible learning options across multiple campuses and delivery modes, including face-to-face, hybrid, and self-paced study to accommodate diverse student needs. The simulated business environment provides authentic, hands-on experience that directly prepares students for real workplace settings, while the clear pathway to Certificate III in Business ensures continued professional development.
Upon completion, you will be prepared for entry-level positions in business environments such as Office Assistant or Administrative Assistant roles. This qualification serves as a direct pathway to further study, particularly the Certificate III in Business BSB30120, which opens doors to supervisory and more advanced administrative positions. The skills developed—including communication, time management, digital literacy, and workplace safety—are foundational for career progression in business services, reception, and administrative fields across various industries.
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