Ageing Australia
2 hours
A practical leadership development workshop for aged care professionals at levels 2-3 of the Australian Aged Care Leadership Capability Framework. Learn to understand your leadership style, adapt your communication approach, and build stronger team dynamics through interactive training and practical tools.
This module is specifically designed for current and aspiring leaders at levels 2 and 3 of the Australian Aged Care Leadership Capability Framework. Level 3 includes front-line or first-line managers such as care coordinators, service coordinators, registered nurses, or team managers. Level 2 includes mid-level leaders or middle management responsible for multiple teams or entire services, such as directors of nursing, care managers, facility managers, or quality managers. Level 1 leaders may also find this a valuable refresher. Participants require access to an individual device to participate in the online workshop.
Module 1 – Leading with Style covers: Understanding personality and behaviour patterns and their impact on communication; Recognizing and honouring your natural leadership style; Playing to your strengths while adapting to other styles; Responding effectively to complaints and misunderstandings; Creating pathways for team success; Supporting and encouraging developing leaders; Managing up and managing sideways; Working effectively with colleagues with alternate leadership styles; Boosting leadership capacity and elevating career growth. The module is mapped against the Australian Aged Care Leadership Capability Framework and provides practical tips, tools, and tactical communication skills applicable to residential aged care, home and community care, and retirement living settings.
Ageing Australia is Australia's peak body for aged care providers and has deep expertise in workforce development and leadership capability in the aged care sector. The program is delivered by Bruce Williams, an accomplished facilitator with over four decades of experience in adult education, coaching, and professional development. The curriculum is specifically mapped to the Australian Aged Care Leadership Capability Framework, ensuring relevance and credibility within the aged care industry. Ageing Australia's commitment to professional development and sector leadership makes this an authoritative source for aged care management training.
Upon completion of this module, participants will be better equipped to lead teams effectively in aged care settings, with enhanced understanding of personality dynamics and communication styles. This foundational leadership training supports career progression from front-line management (Level 3) to mid-level leadership (Level 2) roles such as director of nursing, care manager, facility manager, or quality manager. The skills developed—including team management, communication, and leadership flexibility—are essential for advancement to strategic leadership positions. Participants can continue through additional modules in the Leadership Accelerator Program series to further develop their leadership capabilities and sector expertise.
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