Ageing Australia
2 hours
This professional workshop equips residential aged care leaders with practical strategies and knowledge to confidently prepare for ACQSC audits. Through understanding registration processes, quality standards, and real-world audit scenarios, participants develop comprehensive preparation plans that ensure their teams feel calm and capable during assessments.
This workshop is designed for senior leadership and management roles in residential aged care facilities. Ideal participants include board members, CEOs, directors of nursing, facility managers, clinical and care managers, quality managers and coordinators, and registered nurses in residential settings. No formal prerequisites are required, though experience in aged care management is beneficial. Participants must access the training on individual devices.
The workshop covers the ACQSC registration and assessment process, providing clarity on what auditors examine during on-site visits. Participants explore the strengthened Aged Care Quality Standards in detail, learning to identify compliance risks and quality gaps specific to residential services. The curriculum includes governance and clinical oversight requirements, workforce capability expectations, and consumer engagement strategies. A significant focus is placed on understanding the Resident Experience Survey's role in auditing and how to embed continuous feedback into daily practice. The session incorporates real-world audit scenarios and practical strategies for preparing service environments and staff, ensuring transparent and confident interactions with auditors.
Ageing Australia is Australia's peak body for aged care providers with deep expertise in sector compliance and quality standards. The organisation provides evidence-based professional development delivered by experienced healthcare professionals with direct facility management experience. Ageing Australia's facilitators combine practical aged care knowledge with current regulatory understanding, ensuring training reflects real-world audit expectations and trending compliance areas identified by the ACQSC.
Completing this workshop prepares residential aged care leaders to confidently manage ACQSC audit visits, reducing organisational anxiety and ensuring compliance with strengthened quality standards. Participants develop skills to enhance governance, clinical oversight, and workforce capability—key areas auditors assess. The knowledge gained supports career advancement in aged care leadership roles by demonstrating competency in regulatory compliance, quality management, and organisational readiness. Leaders can apply these skills to strengthen their facilities' overall performance and consumer outcomes.
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