Ageing Australia
2 hours
Learn practical strategies to support older people experiencing hoarding behaviours. This introductory webinar equips aged care workers, case managers, and support workers with awareness, confidence and evidence-based approaches to help clients in challenging domestic environments while minimising harm and fostering positive relationships.
This introductory webinar is designed for people who have a supportive working relationship with older people. Target participants include Commonwealth Home Support Program (CHSP) staff, aged care workers, team leaders, case managers, coordinators, support workers, social workers, health practitioners, supervisors and coordinators of aged care services. No prior experience with hoarding-related issues is required, though a background in aged care, community services or health is beneficial. Participants must access the training on individual devices.
The webinar covers comprehensive content on hoarding in older age, beginning with definitions and identification of hoarding disorder versus normal clutter. Participants explore the psychological foundations of hoarding behaviours, including underlying mental health conditions and emotional triggers. The program addresses practical risk assessment, identifying dangers in hoarding environments, and strategies for harm minimisation. A significant focus is placed on developing positive, productive relationships with older people experiencing hoarding, including communication techniques that reduce anxiety and stress. The session also provides practical guidance on sourcing additional assistance, navigating available services and resources, and exploring funding options to support clients.
Ageing Australia is Australia's peak body for aged care providers and has been driving purposeful advocacy and professional development in the aged care sector. The organisation is committed to building credible, influential relationships across the aged care landscape and provides evidence-based training aligned with strengthened Aged Care Quality Standards. This webinar is delivered by Rebecca Mezzino, a nationally recognised expert in decluttering and complex cases involving disability, ageing, neurodiversity and mental health, ensuring participants receive practical, expert-led guidance grounded in real-world experience.
Completing this webinar will enhance your professional capability as an aged care worker, case manager, support worker or health practitioner. You will be better equipped to support older people experiencing hoarding behaviours, leading to improved care outcomes and client wellbeing. The skills and knowledge gained will help you develop more effective care management plans, reduce risks in client environments, and foster positive relationships despite sensitive issues. This professional development aligns with Aged Care Quality Standards and strengthens your ability to deliver person-centred, dignity-respecting care in home and community settings.
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