Ageing Australia
2 hours 15 minutes
Learn how to create inclusive aged care environments for LGBTI people. This masterclass combines lived experience with industry best practice to help managers implement diversity and inclusion strategies aligned with strengthened Aged Care Quality Standards.
This masterclass is designed for aged care leaders and managers responsible for service delivery and policy development. Participants should have a role in aged care management, clinical leadership, human resources, or governance. No prior training in diversity and inclusion is required, though experience in aged care service provision is beneficial. Participants must access the training on individual devices.
The masterclass covers understanding discrimination and the importance of trauma-informed care approaches in person-centred aged care. Participants explore the strengthened Aged Care Quality Standards through a diversity and inclusion lens, examining Standards 1-7 including person-centred care, dignity and respect, quality and safety culture, and comprehensive care. The program includes lived experience sharing from subject matter experts including older LGBTI people, and focuses on creating actionable strategies for best practice that meet legislative and regulatory requirements in aged care service provision.
Ageing Australia is Australia's peak body for aged care providers with extensive expertise in workforce development and quality standards. In partnership with LGBTIQ+ Health Australia, they bring 10 years of Silver Rainbow program experience directly supporting aged care workers. The facilitators combine deep industry knowledge with lived experience and proven track records in organizational development and human services improvement.
Completion of this masterclass positions aged care managers and leaders to implement inclusive practices that enhance service quality and staff capability. Participants can advance their leadership credentials in diversity and inclusion, improve organizational compliance with strengthened Aged Care Quality Standards, and create more welcoming environments for LGBTI aged care users. This positions leaders for advancement in aged care management roles focused on quality, innovation, and inclusive service delivery.
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