Salesforce
Self-paced
This trail introduces you to the fundamentals of artificial intelligence (AI) and how to build AI agents. You'll learn about key AI concepts and get hands-on experience creating your own AI agents using Salesforce's Agentforce platform.
This trail is suitable for anyone interested in learning about AI and building AI agents, regardless of prior experience. No specific technical prerequisites are required.
The trail covers the following topics: - Artificial Intelligence Fundamentals: Learn the basics of AI and the technology behind its capabilities. - Generative AI Basics: Discover the capabilities of generative AI and the technology that powers it. - Natural Language Processing: Learn how AI enables computers to interpret and generate natural human language. - Large Language Models: Explore large language models (LLMs) and how Salesforce uses them. - Agentforce Basics: Learn how to set up and use AI agents to automate tasks and assist users. - Agentforce Builder: Create and customize AI agents using the Agentforce Builder tool.
Salesforce is a leading provider of customer relationship management (CRM) software and a pioneer in the field of AI and intelligent automation. This trail is created by Salesforce experts to help learners understand the fundamentals of AI and how to leverage it using Salesforce's Agentforce platform.
After completing this trail, you'll have a solid understanding of AI concepts and the ability to create your own AI agents using Salesforce's Agentforce platform. This knowledge can be applied to a variety of roles and industries, such as customer service, sales, marketing, and business operations, to automate tasks, enhance customer experiences, and drive business efficiency.
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