Microsoft
2 weeks at 10 hours a week
Gain insight into troubleshooting approaches for both hardware and software issues across various operating systems. Learn to apply a systematic approach to diagnose technical issues across different hardware and software environments.
This course is for anyone interested in technology, regardless of their prior IT experience.
In this course, you'll learn about troubleshooting issues relating to both hardware and software, as well as system-related issues across multiple operating systems. You'll examine diagnostic tools to combat networking issues as well as system performance.
Microsoft's goal is to empower every individual and organization on the planet to achieve more. This course is part of their integrated cloud approach to create an unmatched platform for digital transformation.
After completing this course, you'll be able to apply a systematic approach to diagnose technical issues, implement troubleshooting skills to resolve problems effectively, and utilize diagnostic tools and techniques for problem resolution. This is also a great way to prepare for the Microsoft MS-900 exam and earn the Microsoft 365 Fundamentals certification.
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