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CyberCert Diamond Level 5

© 2026 Philled Pty Ltd, trading as Workinitiatives. All rights reserved.

We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

© 2026 Philled Pty Ltd, trading as Workinitiatives. All rights reserved.

We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.

CyberCert Diamond Level 5
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All coursesinformation technology courses

Google IT Support Professional Certificate

Google

|

3 months at 10 hours per week

In a nutshell

Prepare for a career in the high-growth field of IT with this beginner-friendly program designed by Google. Gain the skills to succeed in an entry-level IT support role, from computer hardware and networking to security and troubleshooting.

What you'll need to get in

This program is designed for complete beginners with no prior IT experience. You'll learn the fundamentals of IT from the ground up, including computer hardware, software, networking, security, and more. No degree or technical background is required.

Subject breakdown

The program covers a comprehensive curriculum across 6 courses: Technical Support Fundamentals, The Bits and Bytes of Computer Networking, Operating Systems and You: Becoming a Power User, System Administration and IT Infrastructure Services, IT Security: Defense against the Digital Dark Arts, and Accelerate Your Job Search with AI. You'll learn skills like computer hardware assembly, operating system administration, network troubleshooting, cybersecurity best practices, and leveraging AI for IT tasks.

Why this provider?

This program was created by the experts at Google, a global leader in technology. Google has designed the curriculum to provide beginner learners with the essential skills and real-world experience needed to succeed in an entry-level IT support role. The interactive, hands-on learning approach and direct connection to top employers set this program apart.

Where will this course take you?

Upon completion, you'll be prepared for a wide range of in-demand IT support roles, such as Help Desk Technician, IT Support Specialist, Technical Support Representative, and more. The program aligns with the CompTIA A+ certification, a widely recognized industry credential, giving you a dual credential. You'll also have the opportunity to directly apply for jobs with Google and over 150 other leading employers in the U.S.

Overview

Provider

Google

Study mode

Online

Location

--

Qualification

Professional Certificate

Course fee

Free

Start date

Starts Apr 8

Find out if this course is right for you

You will be redirected to the training provider to enquire directly. Workinitiatives is not the course or training provider. We aggregate and list courses only.

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