Google Career Certificates
2 weeks at 10 hours a week
This course is part of the Google IT Support Professional Certificate. You'll gain a foundational understanding of computer hardware, software, networking, and troubleshooting, preparing you for a career in IT support.
No prior experience required. This course is designed for beginners interested in learning the fundamentals of IT support.
The course covers a wide range of IT topics, including computer hardware components, operating systems, computer networking, software installation and management, and troubleshooting best practices. You'll also learn about soft skills like customer service and technical communication.
This course is part of the Google IT Support Professional Certificate, developed by industry experts at Google. The certificate program is designed to prepare learners for entry-level IT support roles, providing comprehensive training and a shareable credential.
After completing this course, you'll have a solid foundation in IT support fundamentals, preparing you for roles such as Help Desk Technician, Desktop Support Analyst, and IT Support Specialist. The skills you develop can also be applied to a variety of other IT and technology-related careers.
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