TAFE NSW
4 to 12 months
Become a travel consultant with this nationally recognised Certificate III in Travel. Learn to create itineraries, use booking systems, and provide expert destination advice for both domestic and international travel. Perfect for those passionate about starting a career in the travel industry.
There are no formal entry requirements for this qualification. However, to be prepared for the course, it's recommended that you have a passion to start your career in the travel industry, the ability to communicate and work well with others, and a desire to work with people and help others. You should be able to plan your work and solve problems independently, understand everyday documents, speak clearly and explain your thoughts in a group, solve real-life maths problems, and be comfortable using digital devices and following simple steps.
Core units cover: travel industry operations, Australian and international destination knowledge, tourism product sales, customer quotations, tourism product booking, computerised reservation systems, customer service excellence, and workplace safety. Specialty units include: promotional displays, workplace collaboration, sustainable practices, customer conflict management, social media and online tools, cyber security, airfare sourcing and ticketing, cruise specialist advice, business documentation, spreadsheet design, financial transactions, visitor information, presentations, and work health and safety implementation.
TAFE NSW is a nationally recognised training provider offering 11 study and location options across New South Wales. As a Registered Training Organisation (RTO 90003), TAFE NSW delivers nationally recognised qualifications that allow you to train in one state and take work opportunities in another without needing to upskill. The provider offers comprehensive support services including disability support, language and literacy assistance, careers counselling, and access to LinkedIn Learning. With flexible study options including on-campus, online, hybrid, and workplace training, TAFE NSW accommodates diverse learning preferences and lifestyles.
Graduates of this Certificate III in Travel progress into rewarding careers as domestic or international travel consultants, online travel consultants, customer service agents, call centre sales agents, and reservations sales agents. The nationally recognised qualification provides strong pathways to continue your studies and enhance career opportunities within the tourism and travel industry. Your experience and prior learning are recognised, allowing potential credit transfers that can accelerate your qualification timeline.
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