RSR Consulting on behalf of 1618 Holding Pty Ltd trading as Crust Gourmet Pizza is seeking an experienced and motivated Retail Manager to oversee and coordinate the daily operations of its outlets in Belconnen and Charnwood, ACT.The successful candidate will be responsible for planning, organising, directing and controlling retail operations across multiple locations, ensuring efficient service delivery, effective workforce management, inventory control, regulatory compliance and achievement of business objectives.Reporting directly to the Director/Senior Management, the Retail Manager will exercise independent judgement in managing store operations, supervising staff and implementing operational improvements to maintain high business performance and customer satisfaction. <h3>Benefits</h3><ul><li>Full-time, ongoing employment (38 hours per week).</li><li>Attractive salary package plus superannuation.</li><li>Opportunity to manage retail operations across multiple locations.</li><li>Leadership responsibilities with operational decision-making authority.</li><li>Opportunity to contribute to business performance and operational improvements.</li><li>Professional and supportive working environment.</li></ul> <h3>Task & responsibilities</h3><ul><li>Plan, organise, direct and coordinate daily retail operations across multiple store locations.</li><li>Establish and implement operational policies, procedures and service standards to ensure efficient retail operations.</li><li>Recruit, train, supervise and manage store supervisors and frontline staff, including performance monitoring and development.</li><li>Prepare staff rosters, allocate duties and manage workforce requirements to ensure effective store operations.</li><li>Manage stock levels, inventory control, ordering and replenishment to maintain product availability and minimise wastage.</li><li>Monitor sales performance, operating costs and budgets, and prepare operational and financial reports for management.</li><li>Implement strategies to improve store performance, operational efficiency, customer service and business profitability.</li><li>Ensure compliance with workplace health and safety, food safety, employment legislation and relevant regulatory requirements.</li><li>Maintain high customer service standards, handle customer enquiries and resolve complaints effectively.</li><li>Monitor staff performance, customer satisfaction and operational outcomes against established business targets.</li><li>Liaise with senior management, suppliers and franchise representatives regarding operational requirements and business improvements.</li><li>Ensure compliance with applicable franchise standards, company policies and internal operating procedures.</li></ul> <h3>Qualification & experience</h3><ul><li>Diploma-level qualification in Business, Management or a related field, or equivalent relevant industry experience.</li><li>At least 3 years of demonstrated experience in retail, store or shop management.</li><li>Proven ability to plan, organise, supervise and coordinate retail store operations.</li><li>Experience managing staff, preparing rosters, allocating duties and monitoring operational performance.</li><li>Sound understanding of inventory management, stock control, sales monitoring and operational cost management.</li><li>Knowledge of food safety, workplace health and safety and employment compliance requirements.</li><li>Strong leadership, communication, organisational and problem-solving skills.</li><li>Ability to work independently, make operational decisions and manage competing priorities.</li><li>Experience managing multiple retail locations.</li><li>Previous experience working within a franchise or branded retail environment.</li></ul>&nbsp;

Retail & Consumer Products

Annual

Lead multi-site retail operations, drive business performance and deliver exceptional customer service across two established retail locations

Store Manager

Full time

Key Responsibilities:<ul><li>Determine product mix, stock levels, and service standards tailored to customer demand</li><li>Set pricing and implement purchasing and marketing policies aligned with business goals</li><li>Promote and advertise our products through in-store promotions and local community engagement</li><li>Assist customers, especially from the Nepali and South Asian community, with product information and usage</li><li>Maintain accurate records of inventory and financial transactions</li><li>Oversee store budgeting and financial planning</li><li>Supervise, train, and support staff members</li><li>Ensure compliance with health and safety regulations in all store operations</li></ul>Requirements:<ul><li>Minimum of 2 year of retail management experience or relevant qualifications in business or retail</li><li>Strong leadership and team coordination skills</li><li>Excellent communication and customer service abilities</li><li>Familiarity with Nepali or South Asian grocery, clothing, or cultural items is a strong advantage</li><li>Ability to work in a fast-paced and multicultural environment</li><li>Basic understanding of stock control, budgeting, and point-of-sale systems</li></ul>What We Offer:<ul><li>Opportunity to manage a culturally rich and community-focused store</li><li>Supportive work culture with opportunities for growth and development</li><li>Be part of a team that celebrates and shares Asian heritage</li></ul>

Nepali Haat Bazaar is a thriving retail store offering authentic Nepali and South Asian products, now seeking an experienced Retail Manager

Retail Manager

<span style="background-color:rgb(255,255,255);color:rgb(13,13,13);font-family:-apple-system-body, ui-sans-serif, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, &quot;Apple Color Emoji&quot;, Arial, &quot;sans-serif&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;;font-size:16px;">DESCRIPTION :<span style="background-color:rgb(255,255,255);color:rgb(13,13,13);font-family:-apple-system-body, ui-sans-serif, -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, Helvetica, &quot;Apple Color Emoji&quot;, Arial, &quot;sans-serif&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Symbol&quot;;font-size:16px;">Experienced and results-driven Retail Store Manager responsible for overseeing daily store operations, leading and motivating staff, delivering excellent customer service, and achieving sales targets. Skilled in team management, staff training, inventory control, visual merchandising, cash handling, and maintaining high operational standards. Strong ability to build customer relationships, resolve issues effectively, manage store performance, and create a positive and productive workplace environment.&nbsp;<h3>Roles and Responsibilities</h3>1.Manage the day-to-day operations of the retail store to ensure smooth and efficient performance.2.Lead, supervise, and motivate store employees to achieve sales and customer service targets.3.Recruit, train, coach, and develop staff to maintain high performance standards.4.Set and monitor sales targets, KPIs, and store performance objectives.5.Deliver excellent customer service and handle customer enquiries, complaints, and escalations professionally.6.Manage stock levels, inventory control, stock replenishment, and stocktake processes.7.Ensure accurate cash handling, banking, till reconciliation, and financial procedures.8.Maintain store presentation, cleanliness, merchandising, and company brand standards.9.Monitor sales, expenses, and operational costs to support store profitability.10.Prepare and review sales and performance reports and take appropriate corrective action.11.Ensure compliance with company policies, workplace health and safety requirements, and relevant legislation.12.Manage staff rosters, attendance, leave, and daily task allocation.13.Coordinate promotions, special offers, and visual merchandising activities.14.Identify opportunities to increase sales, improve customer satisfaction, and strengthen store performance.15.Liaise with suppliers, head office, and other departments when required.16.Maintain a safe, professional, and positive working environment for employees and customers.17. Skills at-least 3 years of full time relevant work experience

RETAIL STORE MANAGER

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Retail and Consumer Products jobs in Holt Canberra Act

Store Manager

Retail Manager

RETAIL STORE MANAGER

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