If you're craving to be part of the most cutting-edge pizza squad in Australia and New Zealand, you're in the perfect spot!

Are you a customer service superstar looking for a flexible opportunity with one of Australia’s largest banks?

About Reece Plumbing We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally.

Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work.

Contact Centre Representative Location: Newcastle & hybrid once trained Contract: Casual contract, long term for right candidate Shifts: Monday-Friday with optional Saturday once trained   Broaden your customer service skills and gain top notch industry knowledge within a fast-paced yet supportive call-centre environment!

Company description:Job Title: Customer Care Officer The Opportunity - Join us in shaping a better future for people, communities, and the planet.

About Us Join our team at Colourworks, a people-centric organisation that values its employees' contributions and focuses on creating a supportive and inclusive work environment.

WHAT YOU'LL BE DOING As the Scheme Operations Lead, you will oversee the day-to-day operations of either the Levy or Leave team, ensuring high-quality service delivery, consistent application of processes and the achievement of service level agreements.    You will: Maintain effective reporting and analysis to provide insights, ensure data integrity, identify trends and identify improvement opportunities Monitor and support team performance ensuring staff are appropriately trained and delivering services in line with agreed processes, procedures, and service standards Ensure team members receive regular performance feedback through coaching, mentoring, one on one sessions, buddying and other learning and development activities Manage team attendance, leave requests, and exceptions in line with business requirements and organisational protocols Champion and lead continuous and business improvement processes, along with change projects and associated processes to deliver improved service delivery and operational efficiencies Collaborate with stakeholders across the organisation as an SME for Scheme Operations and its activities Read, understand, interpret, and apply Coal LSL legislation, in line with our existing processes and procedures    There are two vacancies available: one permanent position and one 12-month contract position, both based in Newcastle.

If you're craving to be part of the most cutting-edge pizza squad in Australia and New Zealand, you're in the perfect spot!

If you're craving to be part of the most cutting-edge pizza squad in Australia and New Zealand, you're in the perfect spot!