Key Responsibilities&nbsp;<ul><li>Deliver excellent customer service by ensuring visitors receive prompt assistance and quality goods, snacks, and merchandise during their visit.&nbsp;</li><li>Handle customer inquiries and complaints about products and services professionally, ensuring quick resolution and maintaining a positive guest experience.&nbsp;</li><li>Plan and prepare work schedules, allocating staff to retail, check-in, events, and merchandise areas as required.&nbsp;</li><li>Assist with recruitment, training, evaluation, and performance management of retail staff, contributing to promotions or disciplinary action where necessary.&nbsp;</li><li>Guide team members through complex or busy sales transactions, including handling group bookings, party/event sales, and package upgrades.&nbsp;</li><li>Inspect returned or faulty items (e.g., merchandise or snacks) and decide on refunds, replacements, or exchanges.&nbsp;</li><li>Oversee inventory control, monitor sales levels, conduct stocktakes, and place timely orders for merchandise and refreshments.&nbsp;</li><li>Maintain accurate pricing and attractive displays, ensuring goods are clearly labelled and presented in line with Gravity's branding.&nbsp;</li><li>Enforce safety and security protocols, ensuring compliance with health and safety standards, retail area cleanliness, cash handling security, and overall customer safety within the centre.&nbsp;</li></ul>Skills, Qualifications &amp; Experience&nbsp;<ul><li>Certificate II or III and experience 1-3 year of retail supervisory or similar role experience&nbsp;</li><li>Strong customer service orientation; experience serving tourists or guests is a plus&nbsp;</li><li>Good knowledge of inventory control, merchandising principles, and stock management&nbsp;</li><li>Strong communication skills; ability to lead, motivate and train staff</li></ul>

Retail & Consumer Products

Annual

Join Gravity Adventure Centre in Dalyellup and lead our retail team, helping deliver great customer experiences in a fun, active environment.

Retail Supervisor

Full time

Our Retail Supervisors are responsible for the day-to-day operation of the store, including supervising staff and ensuring the smooth and efficient running of retail operations in line with company standards, customer expectations, and compliance requirements.You will be reporting to the Site Manager.ANZSCO code: 621511 Retail Supervisor – Skill level 4Postcode: 6288 <h3>Benefits</h3>Full time, salaried position, 38 hours/week, 5 days/week.Annual salary: $71,500.00 + superannuation&nbsp; <h3>Task & responsibilities</h3><ul><li>Coordinating daily retail operations and supervising staff to ensure the store runs efficiently</li><li>Managing staff attendance, shift allocations, and weekly rosters</li><li>Providing leadership, direction, and on-the-job training to sales and service staff</li><li>Maintaining high customer service standards and professionally resolving customer inquiries and complaints</li><li>Assessing returned goods and determining appropriate action in accordance with store policies</li><li>Overseeing stock control, including ordering, receiving deliveries, and maintaining inventory accuracy</li><li>Ensuring products are correctly priced, displayed, and merchandised in line with business standards</li><li>Monitoring cash handling procedures, EFTPOS transactions, and daily takings</li><li>Assisting with staff recruitment, induction, and ongoing performance management</li><li>Ensuring compliance with workplace health and safety, food safety, and company policies</li><li>Reporting operational issues, staff matters, and performance outcomes to management</li></ul> <h3>Qualification & experience</h3>Qualification Requirement: AQF Certificate II or Certificate III, or overseas equivalent (ANZSCO Skill Level 4).Work Experience Requirement: At least 1 year of full-time work experience as a Retail Supervisor in the last 5 years.

Karridale Roadhouse in Karridale, Western Australia is looking for Retail Supervisors to join our wonderful team.

RETAIL SUPERVISORS

Elliott's Bunbury is seeking an experienced and commercially focused Retail Manager to oversee the day-to-day operations and performance of our Bunbury store.For more than 30 years, Elliott's Bunbury has supplied outdoor power equipment to homeowners and professional customers across South West Western Australia. As an authorised Husqvarna dealer, our product range includes chainsaws, lawn mowers, ride-on mowers, robotic mowers, trimmers, brushcutters, blowers, cutting equipment and genuine spare parts.&nbsp;As Retail Manager, you will take responsibility for the effective operation of the retail store, including sales performance, product and stock management, purchasing, pricing, customer service, budgeting, staff supervision and workplace standards.This is a hands-on management role requiring strong retail leadership together with the ability to understand customer requirements and ensure the team provides accurate and practical advice about outdoor power equipment and associated products. <h3>Benefits</h3>&nbsp;<ul><li>Full-time, ongoing employment</li><li>Competitive remuneration package</li><li>Management role within an established Bunbury business</li><li>Work with a recognised outdoor power equipment brand and extensive Husqvarna product range</li><li>Opportunity to develop specialist product and industry knowledge</li><li>Supportive and knowledgeable team environment</li><li>Ongoing professional and product development</li><li>Opportunity to take ownership of store performance and operational improvements</li></ul> <h3>Task & responsibilities</h3>As Retail Manager, your key responsibilities will include:<ul><li>Manage and coordinate the day-to-day operations of the Bunbury retail store, ensuring efficient sales, customer service, stock and administrative processes.</li><li>Determine appropriate product ranges and stock levels across outdoor power equipment, accessories, consumables and spare parts based on customer demand, seasonal requirements, sales trends and business objectives.</li><li>Plan and manage purchasing activities, including ordering equipment and parts, monitoring supplier arrangements and ensuring adequate stock availability while avoiding unnecessary overstocking.</li><li>Review product costs, margins and market conditions and contribute to appropriate retail pricing and promotional strategies across the store's product range.</li><li>Monitor sales performance and identify opportunities to increase revenue, improve product mix and strengthen the overall commercial performance of the store.</li><li>Plan and implement store promotions and local marketing activities to increase awareness of Elliott's equipment, parts and associated services.</li><li>Oversee customer service standards and ensure customers receive knowledgeable advice when selecting chainsaws, mowers, trimmers, blowers, robotic mowers, accessories, parts and other outdoor power equipment.</li><li>Assist with more complex customer enquiries by assessing intended applications and helping customers identify suitable equipment and product options.</li><li>Manage customer concerns, warranty-related enquiries and complaints professionally, coordinating with relevant staff or suppliers where necessary to achieve appropriate outcomes.</li><li>Maintain accurate records relating to stock levels, purchases, sales, financial transactions and other retail activities and investigate discrepancies where required.</li><li>Prepare and monitor store budgets and operating expenditure and review sales, costs and margins to support profitability and effective financial management.</li><li>Coordinate stocktakes, monitor inventory movements and implement appropriate controls to minimise stock discrepancies, loss and obsolete inventory.</li><li>Recruit, roster, train, supervise and support retail employees, allocate duties and monitor individual and team performance.</li><li>Ensure staff maintain appropriate knowledge of the product range and can provide customers with accurate information regarding equipment features, applications, operation and care.</li><li>Establish and maintain appropriate retail service standards and operational procedures to provide customers with a consistent and professional in-store experience.</li><li>Coordinate with the servicing and parts functions of the business to ensure customer requirements are managed efficiently across equipment sales, spare parts and after-sales support.</li><li>Ensure the retail environment is appropriately presented, merchandise is effectively displayed and products and promotional material are maintained to a professional standard.</li><li>Ensure store operations comply with workplace health and safety requirements, including safe storage, handling and display of outdoor power equipment and related products.</li></ul> <h3>Qualification & experience</h3>The successful applicant will ideally have:<ul><li>An Diploma in Retail Management, Business Management or a related discipline; or relevant experience consistent with the requirements of the position.</li><li>At least one years of relevant retail management experience will be highly regarded.</li><li>Previous experience managing a retail store or a substantial retail operation.</li><li>Demonstrated experience in stock control, purchasing, sales and inventory management.</li><li>Experience preparing or monitoring retail budgets, sales targets, costs and margins.</li><li>Proven ability to recruit, train, supervise and develop retail employees.</li><li>Strong customer service and relationship-management skills.</li><li>Sound commercial judgement and ability to interpret sales and inventory information.</li><li>Strong organisational skills and ability to manage competing operational priorities.</li><li>Experience with outdoor power equipment, machinery, hardware, automotive parts, tools or a similar technical retail environment will be highly regarded.</li><li>Strong communication skills and an ability to develop detailed product knowledge.</li><li>Sound understanding of workplace health and safety requirements in a retail environment.</li></ul>

Lead the day-to-day retail operations of one of Bunbury's established outdoor power equipment specialists, managing a diverse Husqvarna product range

Retail Manager

Optus is one of Australia’s leading telecommunications providers, connecting more than 11 million customers every day across mobile, broadband and digital solutions.

We’re looking for a vibrant and motivated Casual Retail Consultant to join our Busselton team. If you love helping people, thrive in being a part of a supportive crew, and bring positive energy to every interaction, then we’d love to have you on board!

At Optus, you’ll feel connected to what truly matters. We collaborate with purpose, lift each other up, take accountability, act with integrity, and celebrate as one team. Together, we learn, grow, tackle challenges and build genuine relationships with our customers and with each other.

What You’ll Do

Be the face of Optus, delivering standout customer experiences powered by optimism, curiosity and genuine care.Explore our range of tech products and services, and share your knowledge in a way that’s simple, helpful and accessible.Bring your personality and charm to uncover customer needs and deliver personalised solutions that make their day.Work as one team, crafting a warm, welcoming environment where customers feel supported and memorable moments happen.

What You Bring

Service Superpower: You know how to understand customer needs, deliver genuine support, and let phenomenal service drive fantastic outcomes.Tech Explorer: You enjoy helping customers make sense of tech by breaking things down simply and guiding them to the right solutions.Problem‑Solving Pro: You listen with empathy, act with integrity, and turn challenges into opportunities to help with calm, practical solutions.Composure Under Pressure: You’re confident in navigating difficult enquiries, ease tricky situations with empathy and respect, and work toward the best solution for the customer.Team Spirit: You build strong connections with your teammates, support one another, stay accountable, and create a customer‑first environment where everyone succeeds.

What’s in it for you?

$35 p/h + super + applicable loadings.Phenomenal perks, including 25% off Optus products and exclusive access to unique discounts with our retail partners.Build meaningful connections through employee-led networks and diversity initiatives including Culture Connect, Elevate Women, Disability Network and Express Yourself (LGBTQIA+). Put your wellbeing first with free access to counselling and support services, available 24/7 across multiple channels.Flexible rosters that work around the life you live outside of work.

Intrigued, but not sure you tick every box? That’s completely okay! We still encourage you to apply. We all grow, learn and develop together, and this role might be the perfect next step in your career journey.

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity

Optus is one of Australia’s leading telecommunications providers, connecting more than 11 million customers every day across mobile, broadband and digital solutions.

Retail Consultant, Busselton

<div>
 The Reject Shop at heart. Bigger future with Dollarama Australia.
 Based in Busselton.
 We’re building our next generation of store teams across Australia as we continue to grow and transition to Dollarama Australia. Whether it’s your first job or your first step into retail, we’ll give you the training, support and experience to help you get started.
 If you’re looking for flexible shifts, a supportive team and a role where you can learn fast, we’d love to hear from you.
 The Role
 As a Team Member, you’ll help support the day-to-day running of the store and create a great experience for customers.
 You’ll:
 <ul>
 <li>Serve customers and support busy trade periods</li>
 <li>Refill shelves and move stock around the store</li>
 <li>Keep the store clean, organised and safe</li>
 <li>Work across different areas of the store as part of the team</li>
 <li>Learn retail routines, processes and store standards</li>
 </ul>
 This is a hands-on, physical role where you’ll be on your feet and may lift up to 16kg safely as part of normal store duties.
 Who This Role Suits
 This role works well for people who:
 <ul>
 <li>Want flexible shifts around school, study, sport or other commitments</li>
 <li>Are available during busy retail trading periods including afternoons, evenings and weekends</li>
 <li>Enjoy staying busy and working with a team</li>
 <li>Bring a positive attitude and willingness to learn</li>
 <li>Are reliable and ready to contribute</li>
 </ul>
 Our busiest trading periods are typically:
 <ul>
 <li>From 3:30pm onwards on weekdays</li>
 <li>Thursday or Friday night trade from 3:30pm to 9:00pm</li>
 <li>Weekends</li>
 <li>School holidays and public holidays</li>
 </ul>
 No retail experience is needed. Many of our Team Members are starting their first retail role and we provide training and support from day one.
 What To Expect
 We recruit differently for our Team Member roles. Through AppyHere, you’ll join a local talent pool and can be matched to shifts as they become available in your area.
 This means:
 <ul>
 <li>One simple application</li>
 <li>Faster opportunities when shifts open</li>
 <li>A mobile-first experience that keeps things quick and easy</li>
 <li>For the best experience, we recommend downloading the AppyHere app after applying.</li>
 </ul>
 Why Join Us?
 <ul>
 <li>Flexible casual retail shifts</li>
 <li>Training and development from day one</li>
 <li>A supportive team environment</li>
 <li>Opportunity to build confidence and retail experience</li>
 <li>Be part of a growing business evolving across Australia</li>
 </ul>
 If you’re ready to learn, work hard and be part of the journey, apply now.
</div>


 The Reject Shop at heart. Bigger future with Dollarama Australia. Based in Busselton.

Retail jobs in Busselton

Retail Supervisor

RETAIL SUPERVISORS

Retail Manager

Retail Consultant, Busselton

Retail Team Member - Busselton

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