Insurance Investigator jobs in Australia
Explore insurance investigator jobs with insurers and specialist investigation firms across Australia. Insurance investigators examine suspicious or complex claims, protecting honest policyholders by identifying fraud and ensuring claims are assessed fairly and accurately.
Searched Jobs
Investigator - General Insurance Claims
Insurance & Superannuation
Job summary
Investigator – General Insurance ClaimsPrivate Investigator | Insurance Investigations | Greater Melbourne About Corporate Investigative Services Pty LtdCorporate Investigative Services Pty Ltd is a trusted provider of insurance investigation services to Australia’s leading insurers.
Factual Investigator - General Insurance
Insurance & Superannuation
Job summary
Procare's Factual Investigations Division are seeking Factual Investigators experienced in General Insurance (GI) to join our team.
Part Time Junior School Teacher
Education & Training
Job summary
Junior School Teacher | Part-Time | 2027 We’re looking for a great teacher to join our Junior School team at Investigator College in 2027.
Factual Investigator - General Insurance
Insurance & Superannuation
Job summary
Procare's Factual Investigations Division are seeking Factual Investigators experienced in General Insurance (GI) to join our team. We have full time and contractor roles available for skilled Factual Investigators. The Role: Attend various locations, predominantly within Melbourne and a proportion of work across VIC; Interview appropriate key parties taking statements, collate relevant evidence to produce detailed and accurate reports in a timely manner; Maintain effective and appropriate communication with our investigations support team and other relevant parties; and Prepare and draft factual reports.
Junior School Teacher
Education & Training
Job summary
Upper Primary Teacher | Full-Time | 1 year contract starting 2027 school year We’re looking for a great teacher to join our Junior School team at Investigator College in 2027.
Insurance Claims Officer / Assistant
Insurance & Superannuation / Claims
Job summary
Start Your Career in Insurance Claims with Axiom Insurance! Looking for a career, not just a job?
Senior Project Manager
Information & Communication Technology / Programme & Project Management
Job summary
At MetLife Australia, we're committed to helping our customers build a more confident future.
Claims Care Case Manager
Insurance & Superannuation
Job summary
We are seeking a dedicated and compassionate Care Case Manager to manage low-touch long-term income protection claims.
Head of Public Policy and Industry Affairs
CEO & General Management
Job summary
Primary DetailsTime Type: Full timeWorker Type: Employee Location: Sydney Type: Permanent, full time Hybrid role, Happy to talk flexible working The opportunity Join QBE’s Corporate Affairs and Sustainability function as Head of Public Policy and Industry Affairs.
Executive Assistant
Administration & Office Support
Job summary
About the role This Executive Assistant role provides high-level administrative and day-to-day support to ensure the smooth and efficient running of the office and support for senior leaders.
Frequently Asked Questions
Insurance investigators examine suspicious or complex insurance claims. Work includes interviewing claimants and witnesses, reviewing evidence and documentation, conducting surveillance where appropriate, liaising with police on suspected fraud, and preparing detailed reports supporting claims decisions. Clear, methodical documentation supports strong outcomes in disputed or contested claims.
Backgrounds in law enforcement, private investigation or insurance claims provide strong foundations, alongside specific investigation licensing required in most Australian states. ANZIIF qualifications and strong interviewing and report writing skills support career progression. Prior claims handling experience also strengthens applications considerably for this niche field.
Sharp analytical and observational skills identifying inconsistencies, confident interviewing technique, and meticulous report writing that withstands scrutiny in disputed claims or legal proceedings. Discretion and professionalism matter greatly given the sensitive nature of fraud investigations. Genuine curiosity and persistence also sustain effective, ethical investigation practice.
Major insurers employ investigators within dedicated fraud and special investigation units, alongside specialist investigation firms contracted by multiple insurers. Loss adjusting firms also employ investigators for complex or high-value claims requiring detailed assessment. Consultancies serving multiple insurers also offer varied, well-paid investigative work.
Investigators progress to senior investigator and special investigations manager roles overseeing larger caseloads and teams. Deep expertise also supports independent consulting careers or moves into broader corporate fraud and forensic investigation positions. Strong investigative outcomes and reputation often accelerate career progression significantly.
We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past, present and emerging and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
