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Insurance Investigator jobs in Australia

Explore insurance investigator jobs with insurers and specialist investigation firms across Australia. Insurance investigators examine suspicious or complex claims, protecting honest policyholders by identifying fraud and ensuring claims are assessed fairly and accurately.

Searched Jobs

Temporary Relief Teachers

investigator college

Education & Training

Job summary

We are looking for passionate and enthusiastic Temporary Relief Teachers to join our casual relief teaching pool.

Fleurieu Peninsula & Kangaroo Island, Victor Harbor, South Australia

Casual

Not specified

Investigator

Youi Insurance

Insurance & Superannuation

Job summary

As a Claims Investigator, you will focus on conducting thorough and transparent investigations of insurance claims to ensure the best outcomes for both the business and the customers, and therefore requires a delicate balance between empathy and adherence to policies.

Chermside, 4032, Brisbane, Queensland

Full time

Not specified

Insurance Broker Support Administrator

infinite insurance

Insurance & Superannuation

Job summary

Infinite Insurance - Insurance Broker Support Administration Officer Location: Melbourne, VIC (Cremorne) No on-site parking available.

Cremorne, 3121, Melbourne, Victoria

Full time

Not specified

Claims Consultant - Home and Contents Insurance

Sure Insurance

Insurance & Superannuation

Job summary

At Sure Insurance, we aspire to be the leader in providing our customers with insurance products that are fair, transparent and represent value for money.

Capalaba, 4157, Brisbane, Queensland

Full time

Not specified

Motor Claims Advisor

Youi Insurance

Insurance & Superannuation

Job summary

You'll love this role if you're the person people turn to when something goes wrong.

Alexandra Headland, 4572, Sunshine Coast, Queensland

Full time

Not specified

Senior Claims Consultant

longitude insurance

Insurance & Superannuation

Job summary

Longitude opened its doors for business in 2012 and quickly built a reputation as one of Australia’s leading strata insurance specialist underwriting agencies.

North Sydney, 2060, Sydney, New South Wales

Full time

Not specified

Assistant Account Manager

streamline insurance

Insurance & Superannuation / Other

Job summary

Company Description Streamline Insurance is a growing insurance provider dedicated to delivering clear, reliable, and customer-focused coverage solutions.

Ballarat & Central Highlands, Ballarat, Victoria

Full time

Not specified

Business Development Manager

NM Insurance

Insurance & Superannuation

Job summary

Job DescriptionDrive profitable growth, strengthen dealer partnerships, and expand NM Insurance's market presence across Queensland as our Business Development Manager.

Woolloongabba, 4102, Brisbane, Queensland

Full time

Not specified

Senior Business Analyst

QBE Insurance

Information & Communication Technology / Business/Systems Analysts

Job summary

Primary DetailsTime Type: Full timeWorker Type: Employee Location: Perth, Adelaide, Melbourne or SydneyType: Permanent, full timeHybrid role, Happy to talk flexible working The opportunity We are looking for an experienced Senior Business Analyst to join our growing Commercial Underwriting team.

East Perth, 6004, Perth, Western Australia

Full time

Not specified

Cyber & Technology Underwriter

Chubb Insurance

Insurance & Superannuation

Job summary

About the Role The primary purpose of this role is to deliver underwriting profit and growth in our Cyber and Technology Practice business.

North Sydney, 2060, Sydney, New South Wales

Full time

Not specified

Frequently Asked Questions

Insurance investigators examine suspicious or complex insurance claims. Work includes interviewing claimants and witnesses, reviewing evidence and documentation, conducting surveillance where appropriate, liaising with police on suspected fraud, and preparing detailed reports supporting claims decisions. Clear, methodical documentation supports strong outcomes in disputed or contested claims.

Backgrounds in law enforcement, private investigation or insurance claims provide strong foundations, alongside specific investigation licensing required in most Australian states. ANZIIF qualifications and strong interviewing and report writing skills support career progression. Prior claims handling experience also strengthens applications considerably for this niche field.

Sharp analytical and observational skills identifying inconsistencies, confident interviewing technique, and meticulous report writing that withstands scrutiny in disputed claims or legal proceedings. Discretion and professionalism matter greatly given the sensitive nature of fraud investigations. Genuine curiosity and persistence also sustain effective, ethical investigation practice.

Major insurers employ investigators within dedicated fraud and special investigation units, alongside specialist investigation firms contracted by multiple insurers. Loss adjusting firms also employ investigators for complex or high-value claims requiring detailed assessment. Consultancies serving multiple insurers also offer varied, well-paid investigative work.

Investigators progress to senior investigator and special investigations manager roles overseeing larger caseloads and teams. Deep expertise also supports independent consulting careers or moves into broader corporate fraud and forensic investigation positions. Strong investigative outcomes and reputation often accelerate career progression significantly.