Join a global leader in drive systems!

DEUTZ is one of the world’s leading manufacturers of innovative engines, energy solutions and drive systems. Our products power construction, agricultural, material handling, transport, and energy applications worldwide.

In Australia, we support customers across Australia, New Zealand, and the Pacific Islands, collaborating closely with our dealer network and OEM partners — and now also managing service and support for selected Daimler Truck Off-Highway engines. 

We are seeking a motivated Spare Parts Interpreter to join our Melbourne-based team. You will play a key role in identifying, sourcing, and supplying spare parts to our customer network, working closely with internal teams, suppliers, and customers to deliver high-quality service.

Key Responsibilities

·         Interpret parts for internal requirements and customer network via email and over the phone.

·         Accurately solve customer enquiries and requirements in a timely manner.

·         Conduct order processing, procurement, receipting and invoicing tasks as required.

·         Work in collaboration with staff to provide spare parts support where needed.

·         Effectively utilise the spare parts and other associated electronic software and tools.

·         Train internal and external users of spare parts and other associated electronic software and tools.

·         Grow and promote aftersales and service business for DEUTZ Australia.

·         Courteous manner & prompt answering of phones.

·         Ensure you are up to date on DEUTZ/Daimler spare parts related information and news.

·         Assist in warehouse and other tasks as required.

·         Coordinate with global DEUTZ colleagues as required.

·         Conduct reporting on the DEUTZ service and aftersales business.

·         Potential for work related travel – ie: training, intercompany, visiting customers.

After-hours service for spare parts.

 About You

·         Minimum 2 years automotive spare parts experience or relevant mechanical qualification

·         Strong communication and customer service skills with a professional phone manner.

·         Proficient in Microsoft Office Suite (especially Excel and Outlook).

·         Valid Australia full driver’s licence.

·         Highly organised, meticulous, and able to work both independently and in a team.

·         Willingness to continuously learn and stay up to date with product knowledge.

·         SAP ERP experience preferred but not essential

What We Offer

·         Work with a globally recognised brand.

·         Diverse role with opportunities for development and training.

·         Supportive and collaborative team environment.

·         Occasional travel opportunities for training or customer visits.

Apply now to become our next Spare Parts Interpreter!