You’re strong in Azure.

You understand modern cloud, identity, security and Microsoft 365. You’ve worked across endpoint management and hybrid environments, and you’ve seen how messy they can get.

You’ve fixed them.

Now you want to design them properly. This role is centred on Azure and modern workplace engineering.

That means Microsoft 365, identity, endpoint management and security, backed by broader infrastructure like Windows Server and hybrid environments when needed. But this isn’t just a build role.

You’ll also be the senior escalation point, stepping in on complex issues across cloud, M365 and infrastructure when things get stuck. You’ll still be hands on, but your focus shifts into design, delivery and ownership.

• Design Azure and modern workplace environments properly from the start
• Handle complex escalations across cloud and infrastructure
• Deliver projects across Azure, M365, Windows Server and hybrid environments
• Contribute to solution design and presales

You’ll solve problems, but more importantly, you’ll stop them happening again.

You’re comfortable going deep technically, but also stepping up with clients. You communicate clearly, build trust quickly, and people rely on you.

You understand MSP pace, competing priorities and the need to maintain high standards across multiple environments. This role is with HD IT, an award-winning Parramatta MSP with a strong “Customer Above All” mindset.

We value:

• High standards
• Accountability
• Trust
• Continuous improvement

And we expect senior engineers to lead by example.

Where this role stands out

• Azure architecture, identity and security best practices
• Microsoft 365 and modern workplace solutions (Intune, endpoint management)
• Hybrid environments including Windows Server
• Security, compliance and identity strategy
• Automation, AI and evolving Microsoft technologies

What you’ll be doing

• Acting as the senior escalation point across Azure, M365 and infrastructure
• Designing and delivering Azure and modern workplace projects end to end
• Improving and supporting broader client environments where needed
• Driving best practice across cloud, identity and security
• Supporting presales and solution design
• Mentoring engineers and lifting team capability

The type of person this suits

You’re strong in Azure and modern workplace, but not limited to it.

You think beyond fixes and care about doing things properly.

You take ownership, hold high standards, and want your work to have real impact.

If this sounds like you, we’d love to hear from you.

This is a key role as we continue to grow our Azure and modern workplace capability, and a genuine step up into a position where your experience is actually used.

As part of the final stages of the recruitment process, candidates will be required to undertake a National Police Check.