Sales and Marketing Manager

• Manage marketing strategy, branding, and corporate communications to deliver a professional and unified corporate image 
• Prepare sales proposal templates / service offerings to be used for prospective clients and stakeholders to support business growth.
• Identify and implement process improvements to strengthen administrative and strategic capacity to expand and deliver services.
• Lead the development and implementation of new sales systems, programs, and processes across the business.
• Develop new business through the preparation of tenders, proposals, and service presentations to key clients and potential clients.
• Represent Strata Living BCM and Urbanscape at business meetings and industry networking opportunities.
• Assess and refine parameters for service offerings based on sales performance and refine strategy accordingly 
• Monitor overall performance of sales strategy and measure against sales targets/ budgets 
• Prepare client reports on compliance, service outcomes, sales growth, contract performance.
• Maintain positive client relationships with key clients through professional, reliable communication and oversight of service delivery by all staff.
• Serve as StrataLiving BCM and Urbanscape’s primary representative, building professional networks with strata managers, real estate agents, and other corporate clients.
• Review financial performance against established sales targets 
• Prepare and present end-of-month and management reports for Directors.
• Assist with budgeting, forecasting, and business planning.
• HR management functions for required staff, monitor performance and recruitment of additional staff where required 
• Ensure service delivery complies with regulatory standards and contractual obligations, including those held with SLBCM.

Benefits

• Opportunity to lead the sales and marketing direction of a growing business 
• Potential to develop a successful career in the BCM industry 
• Competitive salary package in line with market standards
• Ongoing training and support
• Fantastic team environment & career progression

Task & responsibilities

• Manage marketing strategy, branding, and corporate communications to deliver a professional and unified corporate image 
• Prepare sales proposal templates / service offerings to be used for prospective clients and stakeholders to support business growth.
• Identify and implement process improvements to strengthen administrative and strategic capacity to expand and deliver services.
• Lead the development and implementation of new sales systems, programs, and processes across the business.
• Develop new business through the preparation of tenders, proposals, and service presentations to key clients and potential clients.
• Represent Strata Living BCM and Urbanscape at business meetings and industry networking opportunities.
• Assess and refine parameters for service offerings based on sales performance and refine strategy accordingly 
• Monitor overall performance of sales strategy and measure against sales targets/ budgets 
• Prepare client reports on compliance, service outcomes, sales growth, contract performance.
• Maintain positive client relationships with key clients through professional, reliable communication and oversight of service delivery by all staff.
• Serve as StrataLiving BCM and Urbanscape’s primary representative, building professional networks with strata managers, real estate agents, and other corporate clients.
• Review financial performance against established sales targets 
• Prepare and present end-of-month and management reports for Directors.
• Assist with budgeting, forecasting, and business planning.
• HR management functions for required staff, monitor performance and recruitment of additional staff where required 
• Ensure service delivery complies with regulatory standards and contractual obligations, including those held with SLBCM.

Qualification & experience

• Bachelor’s degree or equivalent level qualification in business / marketing
• Minimum 1 year of proven sales / marketing management experience
• Some experience / knowledge of property maintenance industry is desirable 
• Ability to communicate complex situations to lay people, so that the right outcome is achieved
• Strong leadership skills and the ability to think strategically
• Demonstrate project/schedule management skills with multitasking ability and capacity to prioritise in fluid situations
• Excellent verbal and written communication skills in English
• Ability to work under pressure