Retail Manager at AMPOL Goondi Bend manages daily retail store operations including staff supervision, rostering, budgeting, stock control, pricing strategies, promotions, and ensuring high customer service standards.
Benefits
Salary range: $70,000 - $85,000 per Annum + Superannuation.
Task & responsibilities
Staff Management and service standards
- Recruiting, training, supervising and appraising staff.
- Managing staff availability and rostering accordingly.
- Payroll management.
Financial Management (including price setting) and Budgeting- Create budgets and forecasts relating to retail store revenues making reasonable and educated assumptions.
- Develop and implement appropriate retail pricing policies and strategies aligned with the budgeted forecasts and necessary operating requirements.
- Maintain accurate records of stock levels and sales as well as keep statistical records of the same for use in budgeting for future periods.
Store Promotion and Marketing
- Be responsible for developing, devising and implementing promotional and marketing activities in the business both online and on site.
- Ensuring instore promotion setups are carried effectively.
- Resolve customer complaints and maintain customer satisfaction.
Product Mix Management / stock control and sourcing strategies including purchasing
- Managing product mix and stock levels, varying the product mix in line with sales information to maximise stock turnover.
- Developing purchasing policies and implementing the same.
- Seeking out new products and suppliers on a regular basis.
- Monitor online reviews and post responses accordingly.
- As required, assist customers to select and pay for retail items.
Qualification & experience
- If a diploma level qualification or higher in any discipline is present at least one year of relevant experience post qualification is required. Otherwise, 3 years relevant experience is required.
- Previous experience gained in a similar setting would be highly regarded.
The Ideal Candidate
- Relevant Experience with food service industry, ideally within Quick Service Restaurants.
- Have a proven record of successfully leading a team, delivering results and achieving sales targets whilst maintaining exceptional store standards.
- Experience with accounting software such as XERO/MYOB is an added advantage.
About Company
DBP Traders Pty Ltd trading as Ampol Goondi Bend, operates a fuel and convenience store in Goondi Bend in Queensland state, providing fuel and everyday retail products to local residents and travelers while maintaining high customer service standards.