We are a Tourism Queensland award-winning boutique property perfectly positioned on vibrant Hastings Street, just moments from the iconic Noosa Main Beach, and we are seeking an experienced, motivated and passionate Resort Manager to lead our close-knit team and play a pivotal role in the continued success of the business.

This is an exciting opportunity for a hands-on hospitality professional who thrives in a fast-paced environment and takes pride in delivering exceptional guest experiences. We recognise that our people are at the heart of our success and are committed to creating a positive and supportive workplace where your leadership, ideas and contributions are genuinely valued.

As Resort Manager, you will oversee the day-to-day operations and financial performance of the resort while ensuring every guest enjoys a memorable and personalised experience. You will be the driving force behind operational excellence, owner satisfaction, team leadership and the ongoing presentation and improvement of the property.

This dynamic role offers plenty of variety and autonomy, with responsibilities spanning guest relations, team management, revenue performance, maintenance coordination and operational support across departments when required. No two days are the same, making this the perfect opportunity for someone who enjoys being actively involved in all aspects of resort operations.

If you are a natural leader with a passion for hospitality, strong commercial awareness and a commitment to excellence, we would love to hear from you.

Key Responsibilities

• Day to day running of 26 unit complex

• Hands on manager responsibilities

• Guest services and reservations

• Ensure there is a culture of excellent customer service throughout the resort

• Ensure the caretaking agreement is adhered to and all obligations are met

• Owner & body corporate relations

• Building maintenance management

• Human resources- recruitment, training and development

• Financial services including payroll and trust accounting

• On call management duties

• Rate optimization and revenue management along with identifying and implementing additional revenue generating opportunities

• Continually reviewing and implementing cost-saving initiatives

• Business reporting

• Fire warden

The successful applicant MUST HAVE the following attributes:

• Previous experience in a Resort Manager, Hotel Manager or senior supervisory role

• Knowledge of strata property hotels (preferred)

• Strata property software experience (preferred) – Resly experience (desirable)

• Accounting software experience (preferred)- Xero experience (desirable)

• Exceptional customer service skills and an outgoing personality

• Strong leadership and team management capabilities

• Excellent organisational, administrative and time management skills

• Well presented and highly professional

• Ability to work autonomously and make operational decisions confidently

• Flexibility to work across departments when required

• Positive “can do” attitude with strong problem-solving skills

If you possess the above skills and would like to join a fast-paced and rewarding workplace, please apply.

This role is an immediate start position.