About the Role

The Refugee & Disability Employment Specialist is a frontline role within the Inclusive Employment Australia (IEA) program. Reporting to the Hubs Manager, you’ll work collaboratively with the Refugee Disability Employment Advocate, Refugee Disability Community Advocate, and Post Placement Support teams to deliver holistic, participant-centred employment services.

In this role, you’ll work directly with referred job seekers to identify their employment goals and support them to overcome individual barriers using a strengths-based and holistic approach. Your focus will be on securing sustainable employment outcomes that align with each participant’s aspirations, abilities, and circumstances.

Operating across the full SSI IEA service delivery model, you’ll support participants in both flexible and intensive streams, adapting your approach throughout job preparation, placement, and on-the-job support phases.

Within the IEA DEED framework, you’ll ensure compliance with mutual obligations while maintaining strong participant engagement. You’ll also proactively engage in reverse marketing and job carving, working with employers to create tailored employment opportunities that match participant strengths.

Based in the Upper Mount Gravatt area, the role includes delivering one-on-one and group-based support, connecting participants to relevant training, targeted interventions, and ongoing coaching. Through this integrated approach, you’ll empower individuals to build confidence, improve workforce readiness, and achieve meaningful, long-term employment outcomes.

We’re Looking for People Who:

• Hold qualifications in Community Services, Mental Health, or related fields (highly regarded)
• Are passionate about supporting people with disability to achieve long-term employment outcomes
• Have strong communication and engagement skills with the ability to build trust and meaningful connections
• Bring experience in employment services or case management (desirable but not essential)
• Are comfortable working in performance-driven environments and self-motivated to achieve goals
• Are digitally confident with sound skills in Microsoft Office and navigating internal systems
• Contribute your lived experience of disability or your cultural and linguistic background to help us better represent and support the diverse communities we serve.

Why Join Us?

You'll be part of a respected organisation that’s committed to inclusive employment, professional growth, and community impact. You'll thrive in a dynamic and supportive environment, working alongside people with disability to help shape their future careers.

• Salary packaging options for our full-time employees to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Access to meal and entertainment benefits of up to $2,650 through salary packaging
• Enjoy industry-leading flexible working arrangements, including a 9-day fortnight for full-time employees, designed to support balance, wellbeing, and productivity
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our inhouse wellbeing programs

Ready to Make a Difference? If this sounds like you, we’d love to hear from you!

About Us
Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Recruitment Process

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment. All staffs who work on, support, or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.

Our Commitment to Diversity

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.

Applications close on 8th June 2026

If you would like more information on the recruitment process, please contact the talent acquisition team at ******@ssi.org.au

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in, providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at ******@ssi.org.au 

Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.

We value Accountability, Inclusion and Respect.