Role Seniority - mid level

More about the PM Shift Supervisor - Panel Shop role at ComfortDelGro Australia (CDC)

About CDC NSW:

CDC NSW is the largest private bus operator in NSW. Our reputation is built on a proven record of delivering safe, reliable and timely connections that help people get where they need to be.

Our people are our greatest asset, we take pride in serving our community and our culture supports individual needs. We are a down to earth business that prioritises authenticity over corporate formalities.

Are you a hands-on leader with experience in heavy vehicle repairs? Do you thrive in a fast-paced environment where safety, quality, and efficiency matter? Join CDC NSW as our next Workshop Supervisor – Panel Shop, and play a vital role in keeping our fleet safe, reliable, and road-ready.

Reporting to the Fleet Manager, you’ll oversee the PM shift day-to-day operations of the CDC NSW Panel Shop. Your focus will be on ensuring safe, high-quality, and cost-effective delivery of vehicle repairs and refurbishments, while managing workshop planning, quoting, compliance, and staff coaching.

• Plan and oversee repair/refurbishment jobs, ensuring timelines and budget targets are met

• Collaborate with staff to assess damage and determine scopes of work

• Prepare accurate estimates for labour, materials, and third-party services

• Liaise with insurers, assessors, and the claims team to get approvals and process variations

• Manage workshop resources and ensure the quality of completed work

• Monitor costs vs. estimates and provide variance reports

• Coach and mentor the workshop team to improve safety and efficiency

• Manage ERP transactions, internal sales orders, and parts catalogue pricing

• Ensure ongoing compliance with HSE standards and promote a strong safety culture

Qualifications:

• Trade qualified Spray Painter or Panel Beater (essential)

• Certificate IV in Front Line Management (preferred)

• HR Driver's Licence, Forklift Licence, EWP Licence (all preferred)

Experience:

• Strong background in heavy vehicle repair, ideally in the bus industry

• Leadership experience in a panel shop or smash repair setting

• Proven ability to prepare quotes and timelines accurately

• Experience managing insurance repairs and claims processes

Skills & Attributes:

• Strong communication and negotiation skills

• Excellent planning and resource management

• Confident with Microsoft Office and ERP systems

• Ability to influence and coach others

At CDC NSW, you’ll be part of a dynamic, safety-first organisation that values its people and supports career growth. This is your chance to lead a key operational area and make a real impact every day.

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the ComfortDelGro Australia (CDC) team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

• ️ Planning and overseeing repair jobs
• Collaborating with staff
• Preparing estimates

Key Strengths

• Heavy vehicle repair expertise
• Leadership skills
• ️ Communication and negotiation skills
• ERP systems proficiency
• Coaching ability
• Planning and resource management

A Final Note: This is a role with ComfortDelGro Australia (CDC) not with Hatch.