Freedom Fresh Australia Pty Ltd is seeking an Organisation and Methods Analyst to study and improve organisational methods, systems and procedures across our manufacturing, packing, warehousing, order-to-cash and distribution operations to lift efficiency, accuracy, compliance and customer satisfaction.

Key duties and responsibilities

• Analyse and evaluate current organisational systems, workflows and structures across production, inventory, order management, billing and reporting; identify gaps, bottlenecks and control risks.
• Consult with stakeholders at all levels, observe work practices, and document “as-is” processes (process maps, SOPs, work, job functions).
• Develop practical “to-be” improvements (procedure redesign, workflow changes, role clarity, standardised templates, reporting packs, governance controls) and prepare business cases and recommendations, assess administrative/clerical and operational procedures, recommend measurable efficiency and quality improvements.
• Support changes, update procedure manuals, train users, monitor adoption, and review compliance to standards.
• Build performance dashboards and reporting (e.g., Excel/Power BI) to monitor order accuracy, billing quality, inventory integrity, dispatch performance, waste/variance drivers.
• Partner with Finance/Operations to strengthen revenue/COGS process controls, and continuous improvement cadence.

Skills, qualifications and experience

• Essential
  • Background in Commerce, Management, Operations, Supply Chain, Industrial Engineering, or a related discipline (or equivalent experience)
  • Minimum 2 years’ relevant experience in process analysis / operations analytics / commercial operations / finance operations within a structured business environment. (The ideal background includes order-to-billing, reconciliations, workflow improvement and reporting.)
  • Demonstrated capability in process mapping, documentation (SOPs/work instructions), root-cause analysis and improvements.
  • Advanced Excel skills, experience building reports/dashboards (Power BI desirable).  
  • Experience with ERP/business systems and strong attention to data accuracy and controls. 
  • Strong stakeholder engagement skills and clear written communication.
• Desirable
  • Experience in food manufacturing, FMCG, warehousing/distribution and supply chains.
  • Exposure to quality/compliance systems, internal audit, or continuous improvement