Proudly member-owned since 1911, National Pharmacies advocates for making quality healthcare more accessible and more affordable to more people.  Our members benefit directly with access to expert health, optical and beauty services and savings across our full range of products.  We are continually evolving to meet the changing needs of our members and supporting our communities through local health programs and sponsorships.

It is with our purpose in mind, Caring for People, Enabling Health and Inspiring Wellness that Optical by National Pharmacies seeks an experienced retail manager who is passionate about continuing their career. Our Optical business has been around for over 35 years, and we continue to build on creating excellence in providing the best optical services along with outstanding commitment to our values.

We are currently looking for an experienced and dedicated Optical Manager to join our Optical by National Pharmacies team on a full-time basis, at our Newton store. 

About the role

• Optical Manager leads the committed optical team to provide consistently high customer service and outstanding advice and solutions for their optical needs. 
• Provide support, training and development to the team in the pursuit of continuous improvement.
• Ensure our stores are beautifully presented and well-stocked so our customers feel welcome and enjoy their experience in our stores.
• Modelling our purpose outstanding service through the demonstrated values of Care, Communicate, Collaborate and Celebrate.

What does excellence as an Optical Manager look like

• An experienced manager who loves the part of the role that includes topping a leaderboard and smashing individual and group KPI’s

• A flair for fashion, with understanding that assisting customers in choosing frames that suit them is a skill and an honour.

• Track record of providing outstanding customer service and advice to a diverse range of customers in all
• Adaptable leader who is excited and committed to lifelong learning within our Optical team.
• Passionate and resilient people leaders who care about the development, ambition and success of their team, as they are of their own.
• Can commit to the below roster:

Week 1:

Monday - Friday: 9.00am - 5.30pm 

Week 2:

Monday - Thursday: 9.00am - 5.30pm

Saturday - 9.00am - 2.00pm

Benefits of joining us

• Inclusive Culture: Join a supportive, open-minded team focused on amazing customer outcomes, bringing your authentic self to work every day – A place where you genuinely look forward to coming to work

• Financial and Well-being Perks: Enjoy discounts on our entire range of health, optical and beauty products, and working with the latest season releases of some of the world’s most prestigious optical and sunglass fashion brands.

• A chance to participate in the National Pharmacies Christmas Pageant.

If this sounds like the opportunity to take the next step in your retail career, then we look forward to receiving your application!

About National Pharmacies

National Pharmacies is one of Australia’s largest and most progressive retail pharmacy and optical groups.

Enjoyable work environments, friendly teams and extensive training programs to keep our staff on top of their game both in-store and in the support office are all key factors in our company values.

With annual awards nights to celebrate all our hard-working employees and regular performance reviews, we strive to provide a positive, fun work environment where our staff can enjoy coming into work each day.

As a membership-based organisation, National Pharmacies is a market leader in the dynamic and ever-expanding healthcare industry.