North Queensland X-Ray Services is an independent Medical Imaging practice located in Cairns with a strong focus on patient care looking for a patient-focused individual to join our administrative team.

This role is a Full-time position, please do not apply if you are attending university or studying.

About the role:

An exciting opportunity exists for an enthusiastic administration professional to provide high-level reception duties and administrative services whilst ensuring the delivery of professional, caring, and friendly services to patients and referrers.

Duties include:

• Handle all face-to-face and over the phone patient registrations, bookings, triage and queries as the first point of contact within the clinic providing information on procedures and any required preparation.

• Receive payments, issue receipts, complete all billing (including Medicare) and invoicing for patients.

• Operate our booking system and ensure the smooth-running of the front office.

• Working closely with technical staff and our radiologists to achieve smooth patient flow.

• Liaising with referrers.

• Assist with any general office administration activities as required, such as, outbound calls, data entry and reporting as delegated by your manager.

Essential skills and experience:

• Previous reception experience highly regarded.

• Ensures positive and effective communication with patients, clinicians, and management.

• Strong customer focus and demonstrate compassion towards patients.

• Positive attitude

• Ability to work effectively in a team environment and independently.

• Good IT skills.

• Exceptional written, verbal, and interpersonal skills

• Excellent time management skills

• Neat, tidy, and professional presentation

• Driver’s license essential

• Ability to work a rotating roster (Shifts vary between 7:30am- 6pm)

Desirable skills:

• Radiology/Medical reception experience.

• Experience with Comrad RIS

• On-site training and support will be provided as required.
  

Previous applicants need not apply.

Please direct applications to:

Tara Keenan

t.b••••••@nqxray.com.au