Role Seniority - junior, mid level

More about the Incident Response Crew Members role at Downer Professional Services

Keep one of Sydney’s most critical motorways and tunnel networks safe, moving and operational 24/7. We are seeking Incident Response Crew Members to support operations across the Northern Assets network including North Connex & Lane Cove Tunnel and the M2 network.

The primary duties of this role are to respond to disruptions and incidents on the network. You will be responsible for ensuring incidents are managed effectively and promptly to reduce disruptions to the road network and to improve the safety of responders and motorists.

Key Requirements

• Minimum MR licence (HR desirable) and current NSW Implement Traffic Control

Plans (ITCP) accreditation, or ability to obtain

• General Construction Induction Card (White Card)

• Familiarity with road maintenance operations

• Availability for rotating day and night shifts

• Commitment to safe work practices and procedures

Desirable Experience

• Previous experience in traffic control or incident response

• TMA Statement of Attainment & VOC

• Tow Truck Licence

• Elevated Work Platform (EWP)

• Confined Space

What's on Offer

• Night shift and weekend allowances

• On‑the‑job training and opportunities to upskill

• Work on one of Sydney’s most critical motorway and tunnel networks,

supporting assets that operate 24/7

• Work with a collaborative, forward-thinking team that values innovation and

continuous improvement.

• Be part of a culture that values safety, integrity, and excellence in

everything we do.

We do not accept applications via email however for more information, please contact: High Volume Recruitment Team E: ***************@downergroup.co.nz [***************@downergroup.co.nz]

Please note, screening and interviews may take place prior to the closing date - applications may also close before this date. Candidates that progress to pre-employment checks will be required to undergo a police check and medical assessment, including drug and alcohol testing, as part of the recruitment process.

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone

Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Downer Professional Services team will be there to support your growth.

Please consider applying even if you don't meet 100% of what’s outlined

Key Responsibilities

• Responding to disruptions and incidents
• ⚠️ Ensuring effective incident management
• Collaborating with the team

Key Strengths

• Minimum MR licence (HR desirable) and current NSW Implement Traffic Control Plans (ITCP) accreditation
• ️ General Construction Induction Card (White Card)
• Availability for rotating day and night shifts
• Previous experience in traffic control or incident response
• Tow Truck Licence
• ️ Elevated Work Platform (EWP) certification

A Final Note: This is a role with Downer Professional Services not with Hatch.