The position is a non-award, salaried role with flexible working hours designed to meet the needs of our shift-based workforce, ensuring employees have access to HR support.

• Act as the sole HR point of contact for all staff, providing practical advice to managers and employees on policies, conditions, and workplace behavior
• Manage performance, disciplinary, and grievance processes in line with procedural fairness and the Fair Work Act 2009 (Cth), and support early resolution of workplace conflict
• Maintain accurate position descriptions across the organisation
• Liaise with operational supervisors on rostering compliance, monitor shift-related patterns, and provide data-informed recommendations on fatigue and absenteeism
• Design and administer flexible work arrangements in accordance with s.65 of the Fair Work Act 2009 (Cth)
• Maintain employee records within the HRIS (Privacy Act 1988), administer all leave types, and provide HR data to payroll
• Support WHS compliance, incident reporting, and return-to-work coordination under the Work Health and Safety Act 2011 (Cth)
• Draft and maintain employment contracts ensuring NES compliance
• Develop and review HR policies, deliver workforce analytics and reporting, and contribute to HR projects and business improvement initiatives
• Stay current with employment legislation changes and advise management accordingly
• Coordinate training and development accessible across all shifts, and track mandatory compliance training completion

• Minimum 4 years of experience in a generalist HR or office-based HR role, with demonstrated ability to work autonomously as a sole HR practitioner 
• Thorough knowledge of the Fair Work Act 2009 (Cth), National Employment Standards (NES), and individual contract employment obligations 
• Proven experience drafting and managing individual employment contracts for non-award employees 
• Demonstrated ability to advise and support managers and employees at all levels on a broad range of HR matters 
• Strong understanding of, or experience in, shift-based or 24/7 operational environments 
• High level of discretion, integrity, and sound professional judgement in managing sensitive and confidential matters 
• Proficient in HRIS systems and Microsoft Office Suite 
• Availability and willingness to work flexible hours to support shift workers across varying start and finish times 
• Tertiary qualification in Human Resources, Business Administration, or a related discipline (Bachelor's degree or Diploma of HR Management) 
• Membership with the Australian HR Institute (AHRI) is highly regarded 

• Experience in industries with shift-based workforces (e.g., health, aged care, manufacturing, transport, emergency services, hospitality) 
• Knowledge of fatigue risk management and WHS obligations relating to shift work 
• Certificate IV in Work Health & Safety or equivalent