Join the Team Behind Australia’s Greatest Racing Carnival!

Are you passionate about the horse racing and events industry? Do you thrive in fast-paced, dynamic environments where no two days are the same? We’re looking for enthusiastic, professional and flexible individuals to be part of the team delivering the iconic Melbourne Cup Carnival at Flemington Place.

About the Opportunity

The Gaming Attendant supports the daily operations of Headquarters Tavern (HQT) by delivering outstanding customer service across bar, gaming, and event areas. This entry-level role plays a key part in creating a welcoming, safe, and enjoyable environment for patrons, while upholding VRC’s values and compliance standards.

What you'll be responsible for

• Greet and assist patrons

• Provide efficient service across bar, gaming, and event areas

• Respond to customer enquiries

• Maintain cleanliness and presentation of venue spaces

• Assist with stock replenishment, basic cash handling, and venue setup

• Support event delivery through preparation and pack-down activities

• Report maintenance or safety concerns promptly

• Adhere to Responsible Service of Alcohol (RSA) and Responsible Gambling (RSG) guidelines

• Follow all workplace health and safety procedures

• Maintain awareness of venue policies and emergency protocols

What your background includes

• Significant management experience in the hospitality industry - combining Food and Beverage, Gaming and Wagering

• Dynamic, confident and experienced in developing, managing and driving a team to achieve agreed targets

• Ability to support and lead by example, motivating and driving a positive culture

• Demonstrated high level of customer service

• Contribute to a positive and respectful team environment that values open communication, creative collaboration, and mutual support

• Manage workload effectively, with guidance from leaders, to maintain a healthy balance between high-quality creative output and personal wellbeing

• Support an inclusive workplace where diverse perspectives are valued, and feedback is encouraged, constructive, and solution focused

Qualifications

• Current Victorian Responsible Service of Alcohol Certificate (RSA)

• Current Victorian Responsible Service of Gaming Certificate (RSG)

• Current Victorian Gaming Employee Licence

• TAB accreditation

All Victorian gaming qualifications, including RSA, RSG, Gaming Employee Licence, and TAB accreditation must be held at the time of application.

Why Join the Club

• Be part of delivering one of Australia’s most iconic sporting and cultural events

• Work alongside a supportive and passionate team

• Gain valuable experience in large-scale event operations

• Get a behind-the-scenes look at what makes the Melbourne Cup Carnival world-class

How to Apply

When submitting your application, please include in your resume.

You must have the legal rights to work in Australia.

Appointment to the role is subject to meeting the Victorian Racing Club’s employment requirements, which may include (but are not limited to) reference checks, a VEVO check, and a National Criminal History Check.

Only shortlisted candidates will be contacted.