Full time
Posted 04/07/2025
Closed 03/08/2025
We are seeking a motivated and detail-oriented Service Desk Analyst to join our growing team, providing first-level technical support and remote system monitoring across Australia and internationally. This role is based at our Ingleburn office and operates on a 24/7 rotating roster, including nights, weekends, and public holidays.
As part of our dynamic Help Desk team, you will be responsible for monitoring deployed systems, troubleshooting technical issues, and ensuring reliable operations for internal teams, clients, and subcontractors. You will also contribute to continuous improvement initiatives and collaborate with other departments as required.
What You’ll Do
What We’re Looking For
Bonus Points for Experience In:
About Company
Who We Are
Acusensus is an Australian technology success story. Since 2018, we have been using world-leading AI-driven imaging technology to tackle road safety challenges, reducing accidents caused by distracted driving. Our work is making a real impact, and as we expand globally, we're looking for talented people to join our journey.
Why You'll Love Working with Us
We’re not just a tech company; we’re a purpose-driven team that values impact, collaboration, integrity, care, and delivery. At Acusensus, you’ll be part of an innovative, fast-growing organisation where your work will directly contribute to saving lives and making communities safer.
What We Offer:
Ready to make an impact?Apply now and help us deliver reliable, high-quality technical support across Australia and beyond.
We are unable to offer sponsorship for this role, meaningcandidates must possess fullworking rights in Australia.
All candidates selected for appointment will undergo a series of checks before an employment offer is made. We will, of course, cover the cost.
At Acusensus, we're building a diverse and inclusive workplace where everyone feels valued, respected and empowered to drive positive change. We're committed to fostering an inclusive environment where creativity and authenticity are celebrated. No matter your background, if you're passionate about making a difference, we encourage you to apply.