Service Advisor

About The Company

Our client is a leader in the automotive industry, specialising in the sale of new vehicles, alongside offering comprehensive finance and insurance options. Their service department and workshop are dedicated to providing high-quality service to both crash repairers and the general public. As a family-owned and operated entity, they pride themselves on fostering a stable work environment and nurturing the growth of employees.

About The Opportunity

As a Service Advisor, you will play a crucial role in the service department, reporting directly to the Service Manager.

Your key responsibilities will include:

• Taking bookings and managing them through our internal systems and programs
• Answering customer inquiries via email, telephone, and face-to-face interactions
• Costing and closing repair orders
• Managing customer arrivals and departures for their service bookings
• Identifying and documenting additional service requirements
• Liaising with technicians to ensure timely completion of work
• Ensuring overall client satisfaction throughout the service process

About You

The successful candidate will have:

• Experience as a Service Advisor
• Excellent communication and computer skills
• A positive, can-do attitude with the ability to work effectively in a team
• High attention to detail and strong organisational skills
• A willingness to learn, adapt, and grasp new processes and systems
• Ability to prioritise workload to meet deadlines and work in a fast-paced environment

What's in it for You?

• Ongoing Training & Development to Enhance Skills & Career Prospects
• Long-Term Employment with Clear Career Progression Pathways
• Friendly, Team-Based Environment in a Well-Established Family Business
• Enjoy a Competitive Salary Commensurate with Your Experience
• Work in a Brand-New, State-of-the-Art, Fully Equipped Workshop
• Immediate Start Available For the Right Candidate

Apply today and don't miss out on starting this opportunity as soon as possible!