Research Operations Team Leader

📍 In-house role based in Marden, SA 🕒 20-30 hours per weekAre you a strong organiser and people person with a knack for getting things done? We're looking for a Research Operations Team Lead to join a national market and social research company headquartered in Marden. This is a part-time opportunity offering flexible hours, a supportive team environment, and a chance to make a difference on meaningful research projects. What you'll be doing: Lead and coordinate a team of telephone interviewers (CATI)Plan rosters, supervise shifts, and manage fieldwork quotasAssist with recruitment for qualitative research (e.g., focus groups, interviews)Maintain and grow the respondent databaseCollaborate closely with internal teams to ensure smooth project deliveryEnsure compliance with ISO, privacy and payroll standardsIdentify and implement process improvementsOption to take on research support, coding, or admin tasks if interested What we offer: Full training providedFriendly, professional, and collaborative team cultureOpportunity to grow within a reputable research businessExposure to socially important and interesting projectsFlexibility to suit your lifestyle What we're looking for: Confident communicator with leadership and problem-solving skillsStrong organisation and multitasking abilityComfortable with IT systemsPrevious experience in research, operations, team leadership or admin is a bonusProactive, dependable and detail-oriented If you're ready to step into a dynamic, hands-on leadership role and want to be part of a purpose-driven team - we want to hear from you. 👉 Apply now via Seek with your resume and a brief cover letter. OUR COMMITMENT TO DIVERSITY & INCLUSION At Drake, we are committed to fostering diversity, inclusion, and equity. While our journey is ongoing, our shared goal is to create an environment where every individual is respected and valued. We are a community that recognises the strength of diversity. RIGHT TO WORK The above position is open only to applicants who have a current right to work in Australia. Applicants who do not have a current right to work In Australia will unfortunately not be considered and are respectfully asked not to apply.