M365 Administrator

About the Role

We’re looking for an experienced Microsoft 365 Administrator to manage and optimize our Microsoft 365 environment. This includes email security, compliance, data protection, and systems integration. You’ll play a key role in ensuring secure and efficient service delivery, while supporting identity and access management initiatives and contributing to IT projects across the business.

Key Responsibilities

• Manage Microsoft 365 services: Exchange Online, Teams, SharePoint, OneDrive, Power Platform.

• Troubleshoot and support escalated M365 and email issues.

• Implement security and compliance policies (DLP, retention, PSPF alignment).

• Lead integration and migration projects across M365 platforms.

• Support IAM and PAM initiatives and ensure secure access management.

• Monitor system performance, risks, and license usage; provide regular reporting.

• Collaborate with the Modern Workplace Architect to manage Power Platform lifecycle.

• Contribute to the successful delivery of IT projects within scope and security standards.

Requirements

Essential:

• 10+ years in IT support roles, including 5+ years with Microsoft Exchange.

• 3+ years managing Microsoft 365 in an enterprise setting.

• Experience with Defender XDR, Mimecast, Azure AD, and PowerShell scripting.

• Strong understanding of compliance, email governance, and identity management.

Desirable:

• Microsoft 365 Certified: Enterprise Administrator Expert.

• Certifications in email security, DLP, or identity management.

Skills & Attributes

• Excellent communication and documentation skills.

• Deep technical knowledge of Microsoft 365, Power Platform, and Azure services.

• Strong problem-solving, time management, and ability to work under pressure.

• Adaptable, proactive, and eager to stay current with evolving technologies.