Hotel Manager

Position Overview: 

As a Hotel Manager, you will hold a pivotal role within our accomplished Management Team, reporting directly to the Venue Manager. Your responsibility will encompass the comprehensive oversight of all operational facets of The Dorset Gardens Hotel Motel. Central to your role is fostering an environment of professionalism, inspiring staff leadership, and ensuring the seamless operation of the establishment.

Benefits

What We Offer: We deeply value our team members and are committed to your success. In return for your dedication, we provide:

• A competitive remuneration package tailored to your experience and contributions.
• Abundant opportunities for career development within our dynamic and evolving organization.

Application Process: If you seek a challenging and exhilarating role within an ever-evolving environment, seize this opportunity to excel. Please forward your resume promptly.

Task & responsibilities

• Collaborate closely with the Management Team to strategically oversee and optimize all departments within the Hotel.
• Champion a culture of excellence, ensuring both guests and staff experience the highest standards of service.
• Demonstrate a sound understanding of day-to-day Hotel operations, ensuring smooth and efficient processes.
• Exhibit proficiency in cash handling and reconciliation, upholding our financial integrity.
• Embrace a flexible approach to roster availability, accommodating business demands including evenings, weekends, and public holidays.
• Hold a valid and up-to-date Responsible Service of Alcohol (RSA) certification (Essential).
• Leverage your previous experience in a similar role to inspire growth and innovation.

• Directing and overseeing reservation, reception, room service and housekeeping activities
• Supervising security arrangements, and garden and property maintenance
• Planning and supervising bar, restaurant, function and conference activities
• Observing liquor, gaming, and other laws and regulations
• Assessing and reviewing customer satisfaction
• Overseeing accounting and purchasing activities
• Ensuring compliance with occupational health and safety regulations
• May provide guests with local tourism information, and arrange tours and transportation

Qualification & experience

Our ideal candidate embodies the following qualities:

• AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
• At least three years of relevant experience may substitute for the formal qualifications listed above.
• At least 1-year experience preferred
• Vibrant energy, enthusiasm, and an unwavering commitment to excellence.
• Proficiency in the fundamental aspects of day-to-day Hotel operations.
• Demonstrated expertise in cash handling and reconciliation, ensuring meticulous attention to detail.
• Flexibility to adapt to varying rosters, contributing to a seamless guest experience.
• Possession of a current RSA certification, underlining your commitment to responsible service.
• While not a strict requirement, experience in a similar role will be favorably considered.